Construction Tech Support & Communications Specialist

RDO Equipment Co.; Riverside (CA); On-site; USD 68,640 - 80,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

State-of-the-art workspaces

Job summary

RDO Equipment Co. is seeking a Technical Communications Specialist in California to deliver expert technical support and help customers solve equipment issues. You will be responsible for collaboration with internal teams to enhance service quality and customer satisfaction.

The ideal candidate has knowledge of John Deere equipment, strong communication skills, and a customer-focused mindset. Join a supportive team that values your success and offers opportunities for growth within an industry-leading company.

Qualifications

• Industry experience with knowledge of John Deere construction and forestry equipment.
• Ability to diagnose issues and provide effective solutions.
• Strong verbal and written communication skills.

Responsibilities

• Answer customer calls and provide solutions via phone, email, or text.
• Research problems using internal systems and manufacturer resources.
• Provide guidance to enhance customer service and technical knowledge.

Skills

Technical troubleshooting skills

Communication skills

Customer-focused mindset

Knowledge of John Deere equipment

Job description

RDO Equipment Co. is seeking a Technical Communications Specialist in California to deliver expert technical support and help customers solve equipment issues. You will be responsible for collaboration with internal teams to enhance service quality and customer satisfaction.

The ideal candidate has knowledge of John Deere equipment, strong communication skills, and a customer-focused mindset. Join a supportive team that values your success and offers opportunities for growth within an industry-leading company.