Construction Success & Adoption Manager

Buildots; Dallas (TX); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Buildots, the world’s leading construction intelligence platform, is hiring a Customer Success Manager to drive adoption and ROI on site projects across our customers’ portfolios. You’ll onboard project teams, ensure data is embedded into day-to-day workflows, and collaborate with product managers to turn customer feedback into improvements.

This role emphasizes strategic guidance, cross-functional coordination, and ongoing expansion within our key accounts across multiple projects, delivering

Qualifications

• Experience in customer success or account management in a B2B software/technology environment.
• Ability to drive adoption and ROI across multiple projects.
• Strong communication and storytelling skills for executive stakeholders.

Responsibilities

• Provide strategic advisory services to maximize customers' adoption, implementation, and ROI from Buildots across multiple construction projects
• Lead the relationship with project champions to ensure they are supported by Buildots and drive expansion within key accounts
• Collaborate with the product and technical teams to align customer needs with product updates and roadmap.

Skills

Customer success

Stakeholder management

Adoption strategies

Job description

Buildots, the world’s leading construction intelligence platform, is hiring a Customer Success Manager to drive adoption and ROI on site projects across our customers’ portfolios. You’ll onboard project teams, ensure data is embedded into day-to-day workflows, and collaborate with product managers to turn customer feedback into improvements.

This role emphasizes strategic guidance, cross-functional coordination, and ongoing expansion within our key accounts across multiple projects, delivering