Construction Service Technician

Ernest Doe & Sons Limited; Lincolnshire (IL); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a dynamic and innovative company that has been a leader in the agricultural and construction machinery sector for over a century. As a Construction Service Technician, you'll be at the forefront of technology, using advanced diagnostic tools to ensure the highest standards of machinery maintenance and repair. This role offers the chance to work with top brands and receive hands-on training in a supportive environment. You'll be part of a dedicated team that values excellence and customer service, making a real impact in the industry. If you're ready to embrace new challenges and grow your skills, this opportunity is perfect for you.

Benefits

Company Vehicle

Mobile Phone

32 Days Annual Leave

Company Sick Pay Scheme

Workplace Pension Scheme

Employee Referral Bonus

Winter Flu Jab Service

Car Tyre Discount

Staff Discount in Country Stores

Death in Service Cover

Qualifications

• In-depth knowledge of construction machinery maintenance.
• Skilled in diagnosing faults using advanced software tools.

Responsibilities

• Maintain and repair construction machinery using cutting-edge technology.
• Deliver high-quality repairs on chargeable and internal jobs.

Skills

Hydraulic Fault Diagnosis

Electrical Fault Diagnosis

Customer Service Skills

Proficient in Diagnostic Software

Heavy Machinery Handling

Education

Experience in Construction or Agricultural Industry

Tools

Laptop Diagnostics

Telemetry Systems

Job description

Ernest Doe is not just the UK’s largest agricultural, construction, and ground care machinery dealership — we’re a company built on passion, innovation, and a commitment to excellence. With a proud history spanning over 100 years, our success is driven by a forward-thinking approach and a dedication to our customers.

Operating from 21 locations across East Anglia, Lincolnshire, Cambridgeshire and the South East, we support industries that keep the nation moving — from large-scale construction projects to agricultural advancements. Turning over £160m annually, we represent some of the most trusted and cutting-edge machinery brands in the world, including Hyundai, Thwaites, and Bomag.

At Ernest Doe, we don’t just sell machines; we provide solutions. Joining our team means becoming part of a modern, dynamic, and innovative company where every day presents new challenges, exciting opportunities, and the chance to make a real impact.

Role Purpose

At Ernest Doe, we pride ourselves on fostering a hardworking, driven, and positive team culture. As a Construction Service Technician, you will be part of a dedicated group that uses cutting-edge technology, including the latest laptop diagnostics and telemetry systems, to maintain and repair construction machinery sold by our sales department.

You’ll work with leading brands such as Hyundai, Thwaites, Bomag, and more, supported by direct access to manufacturers, hands-on training, and an experienced team that thrives on innovation and excellence.

• In-depth knowledge of or experience in the Construction or Agricultural industry (advantageous).
• Skilled in diagnosing hydraulic and electrical faults using advanced software tools and delivering high-quality repairs on chargeable, warrantable, or internal jobs.
• Comfortable handling and lifting heavy machinery, with the ability to use special tools when required.
• A proactive team player who can also excel independently.
• Excellent communication and customer service skills, vital for this client-facing role.
• Proficient in computer usage, particularly diagnostic software.
• Self-motivated, reliable, and capable of working under pressure to meet customer demands, including long hours and weekend cover (on a rota)

What We Offer

As part of our team, you’ll enjoy:

• A collaborative and forward-thinking workplace that embraces modern technology.
• Access to the latest diagnostic systems and training to develop your expertise.
• A culture of dedication and pride in delivering outstanding service and solutions.

Job Categories: After Sales Support

Job Type: Permanent, Full Time

Job Location: Ulting

Ref No: WS2212

Additional Information

• Start Date: Immediate (subject to notice period)
• Hours: 39 hours per week: Monday to Thursday, 8am to 5pm, Friday, 8am to 4pm (1-hour unpaid lunch). Overtime paid at time and a half (Monday-Friday) or double time (Sundays/Bank Holidays).

Competitive, dependent on experience, with a company vehicle and mobile phone provided

32 days annual leave, including bank holidays, Company Sick Pay Scheme (after 6 months), Workplace Pension Scheme (after 3 months), Employee Referral Bonus Scheme, Winter Flu Jab Service, Car Tyre Discount, Staff Discount in Country Stores, Death in Service Cover (2x salary)

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21 branches across East Anglia, the South East and East Midlands