Construction Service Coordinator – Residential Windows & Doors (Immediate Hire)

RemotelyHR; United States; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Vision insurance

Job summary

RemotelyHR is seeking a Senior Construction Service Coordinator for a Huntington Beach, CA location. The role leads the residential service department, coordinating windows, doors, and hardware repairs with a fast-paced schedule.

Immediate full-time hire with strong customer service focus and independent work style. The candidate should have 4+ years in service coordination within residential construction or related fields, plus experience scheduling technicians and knowledge of hardware.

Qualifications

• Minimum 4 years as a Service Coordinator in residential construction or related home services.
• Strong working knowledge of residential construction practices, windows, doors, and hardware.
• Proven experience scheduling and dispatching field technicians.
• Excellent organizational, multitasking, and problem-solving abilities.
• Ability to prioritize work and operate independently with minimal supervision.
• Outstanding verbal and written communication skills.
• Intermediate computer skills: email, spreadsheets, scheduling software, document management.
• Experience with Mac and iOS devices preferred.
• Spanish language skills preferred.
• Valid driver’s license.

Responsibilities

• Serve as the primary contact for homeowners regarding service, warranty, and repair requests.
• Schedule and coordinate daily service appointments for window, door, and hardware repairs.
• Dispatch service technicians efficiently while optimizing schedules.
• Coordinate with installers, vendors, manufacturers, and suppliers.
• Order and track materials required for service work.
• Monitor service tickets from request to completion.
• Keep homeowners informed of schedules, timelines, and updates.
• Resolve scheduling conflicts professionally and independently.
• Maintain records and job status updates.
• Manage multiple service requests with attention to detail.
• Ensure outstanding customer satisfaction throughout service interactions.

Skills

Organization

Multitasking

Problem-solving

Communication skills

Independent work

Bilingual EN/ES

Computer skills

Tools

QuickBooks

Job description

Construction Service Coordinator — Residential Windows & Doors (Immediate Hire)

Location: Huntington Beach, CA

Job Type: Full-Time

Immediate Hiring

We are a well-established, growing residential construction company specializing in high-end window, door, and architectural hardware installation, service, and repair throughout Southern California.

We are looking for a Senior Construction Service Coordinator to lead the coordination of our residential service department.

This is not an entry-level position. We’re seeking a highly experienced professional who understands residential construction, excels at customer service, and can independently manage a busy service schedule with confidence and minimal supervision.

If you’re organized, proactive, thrive in a fast-paced environment, and enjoy solving problems while delivering exceptional customer service, we’d like to meet you.

Responsibilities

• Serve as the primary point of contact for homeowners regarding service, warranty, and repair requests.

• Schedule and coordinate daily service appointments for window, door, and hardware repairs.

• Dispatch service technicians efficiently while optimizing schedules.

• Coordinate with installers, vendors, manufacturers, and suppliers.

• Order and track materials required for service work.

• Monitor service tickets from initial request through completion.

• Keep homeowners informed of schedules, timelines, and project updates.

• Resolve scheduling conflicts and service issues professionally and independently.

• Maintain accurate records, service documentation, and job status updates.

• Manage multiple service requests while maintaining exceptional attention to detail.

• Ensure outstanding customer satisfaction throughout every service interaction.

Required Qualifications

• Minimum 4 years of experience as a Service Coordinator in residential construction, window and door, glazing, remodeling, or a related home services industry.

• Strong working knowledge of residential construction practices, windows, doors, and architectural hardware.

• Proven experience scheduling and dispatching field technicians.

• Excellent organizational, multitasking, and problem-solving abilities.

• Ability to prioritize work and operate independently with minimal supervision.

• Outstanding verbal and written communication skills.

• Intermediate computer skills are required, including email, spreadsheets, scheduling software, and document management.

• Experience using Mac computers and iOS devices is highly preferred.

• Experience with QuickBooks is a plus.

• Bilingual in English and Spanish is preferred, but not required.

• Valid driver’s license and reliable transportation.

What We Offer

• Competitive pay

• Immediate full-time employment

• Generous Paid Time Off (PTO) plan

• Paid Holidays

• 401(k) retirement plan

• Comprehensive medical, dental, and vision insurance

• Stable, growing company with an excellent reputation in the residential construction industry

• Small, team-oriented environment where your work makes a meaningful impact

• Minimal micromanagement—we trust experienced professionals to take ownership of their responsibilities

• Collaborative and supportive workplace

• Excellent opportunities for professional growth, leadership, and career advancement as our company continues to expand.

Job Type: Full-time

Benefits:

• 401(k)

• Dental insurance

• Flexible spending account

• Health insurance

• Health savings account

• Life insurance

• Paid time off

• Referral program

• Vision insurance

People with a criminal record are encouraged to apply

Experience:

• Construction: 4 years (Required)

• Customer service: 4 years (Required)

• Window & Door Construction: 4 years (Preferred)

Language:

• Spanish (Preferred)

License/Certification:

• Driver’s License (Required)