Construction Operations Manager

Ideal Siding Chicago, IL; Chicago (IL); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Training & development

Opportunity for advancement

Job summary

Ideal Siding is seeking a hybrid role focused on project management, customer service, and smooth operations for residential siding projects.

You will lead field crews, coordinate with vendors, and keep homeowners informed from kickoff to completion. This role emphasizes hands-on work, client satisfaction, and efficient scheduling in a fast-paced renovation environment.

Qualifications

• Construction Operations Experience: Experience in project management or operations, ideally in construction, renovation, or a related field.
• Leadership and Organizational Skills: Ability to recruit and manage installation crews, coordinate with vendors, and oversee multiple projects at once.
• Customer-Centric Approach: Strong interpersonal and communication skills to build trust and manage client relationships effectively.
• Tech-savvy: Comfortable using different software to manage project schedules, generate reports, and track client interactions.
• Problem-solving ability: Skilled at handling unexpected challenges, from material delays to customer concerns, and finding quick, practical solutions.

Responsibilities

• Morning Check-In: Review the project schedule and ensure crews are prepared for the day.
• Client Communication: Provide updates to homeowners and ensure satisfaction throughout the process.
• Midday Operations: Manage material orders, change orders, and monitor project budgets; recruit and oversee crews.
• Problem-Solving: Address issues like delays or concerns and work with the team to resolve them quickly.
• Daily Wrap-Up: Review progress and plan next day priorities for smooth operations.

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Training & development

We Offer

• Earning Potential: Competitive compensation package with performance-based bonuses.
• Training and Support: Gain industry knowledge, leadership training, and access to a network of successful franchisees and corporate support.
• Dynamic Work Environment: Lead a team, build strong client relationships, and drive business growth in a fast-paced and rewarding industry.
• Career Progression: Be part of a fast-expanding company with ample room for professional advancement.
• Flexible Schedule: This is not a desk job. We trust our employees to structure their days more efficiently around client meetings and site visits. This role is ideal for those who thrive in a hybrid remote environment and prefer hands-on work over a rigid 9-to-5 routine.

Job Summary

Your role will focus on project management, customer service, and ensuring smooth operations.

Here’s what a typical day might look like:

• Morning Check-In: Review the project schedule and ensure all crews are prepared for the day’s tasks. Communicate with vendors to confirm material deliveries.
• Client Communication: Check in with homeowners to provide updates on ongoing projects, address questions, and ensure their satisfaction throughout the process.
• Midday Operations: Handle material orders, manage change orders, and monitor project budgets to ensure everything stays on track. Recruit, schedule, and oversee installation crews as needed.
• Problem-Solving: Address unexpected issues, such as material delays or customer concerns, and work with your team to resolve them quickly and efficiently.
• Daily Wrap-Up: Review progress reports, evaluate upcoming priorities, and plan your next day to ensure smooth operations.

Qualifications

• Construction Operations Experience: Experience in project management or operations, ideally in construction, renovation, or a related field.
• Leadership and Organizational Skills: Ability to recruit and manage installation crews, coordinate with vendors, and oversee multiple projects at once.
• Customer-Centric Approach: Strong interpersonal and communication skills to build trust and manage client relationships effectively.
• Tech-savvy: Comfortable using different software to manage project schedules, generate reports, and track client interactions.
• Problem-solving ability: Skilled at handling unexpected challenges, from material delays to customer concerns, and finding quick, practical solutions.
• Valid driver’s license and reliable transportation for client visits and on-site management.
• Must be able drive to Chicago, NW suburbs or North Shore where our customers are located.

Company Overview

• Founded with a vision to make siding installation a more streamlined, stress-free, and fair-priced experience for homeowners, Ideal Siding has rapidly expanded to 75 locations across the U.S. and Canada, becoming one of North America's fastest-growing home renovation companies.
• With our streamlined processes and deep expertise in home renovations, we offer customers seamless project management from initial consultation to final delivery. This same focus extends to our team, where we prioritize professional development and create opportunities for long-term growth.

Company Purpose/Mission

• Our mission is that every homeowner in North America has access to reliable, affordable, and professional siding renovation services.
• Our commitment to innovation, customer satisfaction, and franchisee success sets Ideal Siding apart.

Company Values

• Openness – transparency, communication, and accountability are what fuels us! We are very honest with homeowners and crews and never hide important information.
• Helpfulness while keeping high standards and affordable pricing. Our model involves very low overhead and a lot of best practices about what works best today, which helps us to find an ideal solution for the customer.
• Hard work – this is our secret sauce. We strive to work harder than our competitors.