Construction Materials Counter Sales Pro

WCM White Cap Management LLC; Columbus (OH); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401(k) with company match

Tuition reimbursement

Paid maternity leave

Job summary

White Cap is hiring a Counter Sales Associate in Columbus, OH. The role focuses on delivering exceptional customer service to walk-in, phone, and will-call customers while processing orders, providing quotes, and maintaining accurate order information.

You will communicate product features, benefits, and warranty details, and identify opportunities to upsell related items. Ideal candidates have proven sales experience, familiarity with Oracle or similar order software, and knowledge of

Qualifications

• Demonstrated success providing excellent customer service.
• Experience with sales order computer software, preferably Oracle.
• Knowledge of construction and industrial products.
• Spanish language proficiency.

Responsibilities

• Demonstrates exceptional customer service to walk-in, phone, and will call customers.
• Processes orders, quotes prices, enters orders into the system and provides order information to customers.
• Pulls orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems).
• Upsells by identifying related products, add-on extensions, and informing customers of product promotions.
• Performs other duties as assigned.

Skills

Customer service

Sales experience

Spanish language proficiency

Knowledge of construction materials

Tools

Oracle

Job description

White Cap is hiring a Counter Sales Associate in Columbus, OH. The role focuses on delivering exceptional customer service to walk-in, phone, and will-call customers while processing orders, providing quotes, and maintaining accurate order information.

You will communicate product features, benefits, and warranty details, and identify opportunities to upsell related items. Ideal candidates have proven sales experience, familiarity with Oracle or similar order software, and knowledge of