Construction Defect Claims Examiner

Integrated Machinery Solutions; Town of Florida (NY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

A construction claims management company in New York is seeking an experienced Construction Defect Claims Examiner to manage complex claims related to construction defects. You will handle investigations, evaluate claims, and work closely with stakeholders to drive resolutions. Candidates should have 5–7 years of relevant claims experience, strong communication skills, and a valid adjuster's license. This position offers the opportunity to engage in litigation and mediation processes as needed.

Qualifications

• 5–7 years of construction defect claims handling experience.
• Litigation and mediation experience preferred.
• Proven ability to review and analyze coverage, liability, and damages.

Responsibilities

• Investigate, evaluate, and resolve claims involving alleged construction defects.
• Manage communication with stakeholders to move claims toward resolution.
• Provide clear reports outlining coverage positions and resolution strategies.

Skills

Claims handling expertise

Strong communication skills

Analytical skills

Investigative skills

Education

Active adjuster's license

Job description

About the Role

We are seeking an experienced Construction Defect Claims Examiner with 5–7 years of specialized claims handling expertise. This role involves managing complex claims, including litigated matters, and requires strong technical knowledge, investigative skills, and the ability to communicate effectively with all stakeholders.

Key Responsibilities

• Investigate, evaluate, and resolve claims involving alleged construction defects.
• Review building plans, codes, and specifications to assess liability, damages, and coverage.
• Manage communication with policyholders, builders, attorneys, and other stakeholders to set expectations and move claims toward resolution.
• Provide clear written and verbal reports, outlining coverage positions and resolution strategies.
• Participate in mediations and litigation processes, as needed.
• For senior or complex claims: navigate advanced coverage issues, risk transfer strategies, coordinate with counsel, and drive resolution planning.

Requirements

• 5–7 years of construction defect claims handling experience.
• Litigation and mediation experience preferred.
• Proven ability to review and analyze coverage, liability, and damages.
• Strong written and verbal communication skills, with the ability to present matters clearly and professionally.
• Experience with claims involving threshold exposures of $100K+.
• Active adjuster’s license required.

Preferred Qualifications

• Demonstrated experience adjudicating litigated construction defect claims.
• Ability to develop and execute resolution plans for complex or high-value claims.
• Strong background in coverage analysis and risk transfer.