Senior Construction Defect Claims Specialist (CGL)

Hankey Group; California; Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Supplemental

LTD, FSA

401K with employer matching

UKG Wallet

Tickets at Work

AT&T Wireless discounts

Midway Rent a Car discount (California

Dell Member Purchase Program

Job summary

Knight Insurance Group seeks a Senior Construction Defect Claims Specialist to manage complex, litigated CGL claims, primarily in California, with full remote work within the United States.

You will oversee meaningful file ownership, adjust reserves, and collaborate with defense counsel and internal stakeholders to drive strategic resolutions in high-exposure matters.

Qualifications

• 5+ years of commercial general liability claims experience.
• Strong background in construction defect, including litigated and multi-party matters.
• Demonstrated experience handling California construction defect claims.
• Deep understanding of CGL coverage interpretation and risk transfer analysis.
• Experience working with defense counsel and participating in mediation.
• Strong technical writing and analytical skills.
• Ability to manage a complex caseload independently.
• Active adjuster license (or ability to obtain where required).

Responsibilities

• Managing a portfolio of complex construction defect claims from inception through resolution.
• Analyzing CGL coverage, endorsements, exclusions, and contractual risk transfer.
• Handling multi-party and litigated matters with a strategic, resolution-focused mindset.
• Setting and adjusting reserves based on exposure analysis and litigation posture.
• Selecting and managing defense counsel and expert vendors.
• Participating in mediations and settlement negotiations within authority.
• Preparing thorough coverage analyses and recommendations when higher authority is required.
• Identifying and pursuing subrogation or contribution opportunities.
• Collaborating with underwriting, legal, and management on emerging exposure trends.

Skills

5+ years GL claims

Construction defect

California claims

CGL coverage interpretation

Defense counsel mediation

Technical writing

Analytical skills

Independent caseload

Adjuster license

Job description

Location: Fully Remote - U.S. (Must have experience handling California construction defect claims)

Claims | General Liability

Pay Range

$120,000- $160,000 Per Year. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.

Knight Insurance Group is seeking a seasoned Construction Defect Claims Specialist to manage complex, litigated CGL claims involving multi-party construction defect matters, primarily in California.

This role is designed for an experienced adjuster who is comfortable operating in high-exposure environments, analyzing coverage in detail, and driving strategic claim resolution in partnership with defense counsel and internal stakeholders.

You will have meaningful file ownership, appropriate authority levels, and the ability to apply technical judgment in resolving long-tail, coverage-intensive matters.

What you'll do as a Senior Construction Defect Claims Specialist:

• Managing a portfolio of complex construction defect claims from inception through resolution
• Analyzing CGL coverage, endorsements, exclusions, and contractual risk transfer
• Handling multi-party and litigated matters with a strategic, resolution-focused mindset
• Setting and adjusting reserves based on exposure analysis and litigation posture
• Selecting and managing defense counsel and expert vendors
• Participating in mediations and settlement negotiations within authority
• Preparing thorough coverage analyses and recommendations when higher authority is required
• Identifying and pursuing subrogation or contribution opportunities
• Collaborating with underwriting, legal, and management on emerging exposure trends

This position focuses exclusively on complex GL construction defect claims - not mixed lines or high-volume general casualty.

Qualifications

What we look for in our Senior Constructions Defect Claims Specialist:

• 5+ years of commercial general liability claims experience
• Strong background in construction defect, including litigated and multi-party matters
• Demonstrated experience handling California construction defect claims
• Deep understanding of CGL coverage interpretation and risk transfer analysis
• Experience working with defense counsel and participating in mediation
• Strong technical writing and analytical skills
• Ability to manage a complex caseload independently
• Active adjuster license (or ability to obtain where required)

What Makes This Role Different

• Fully remote within the United States
• Dedicated construction defect caseload
• Opportunity to apply technical expertise in complex coverage matters
• Collaborative partnership with underwriting and legal
• Stable, established platform with long-term commitment to specialty risks

Benefits

• Medical, Dental, Vision, Supplemental Life Insurance, LTD, and Flexible Spending Account
• 401K and Employee Stock Ownership Program (employer matching)
• UKG Wallet (access to your pay before payday)
• Tickets at Work - discounts on entertainment, travel, and more
• AT&T Wireless discounts
• Midway Rent a Car discount (California Only)
• Dell Member Purchase Program