Construction Coordinator

ServiceMaster Clean of Fraser Valley; Arnold, Northern (MD, KY); Hybrid; USD 34,000 - 44,000; Full time

Benefits offered by this job

Health insurance

401(k)

Dental insurance

Paid training

Competitive benefits package

Career advancement opportunities

Job summary

SERVPRO of Annapolis is seeking an organized Construction Coordinator to join our reconstruction team. This full-time, in-office role serves as a communication link between customers, Project Managers, estimators, subcontractors, and leadership.

You will handle calls, coordinate schedules, manage change orders, and maintain project files, ensuring a smooth restoration process from start to finish. Prior restoration or coordinator experience is preferred; strong communication and organization are

Qualifications

• Excellent phone and customer-service skills required.
• Strong organization and attention to detail.
• Professional, friendly and confident communication.
• Ability to follow up consistently and complete tasks.
• Comfortable in a fast-paced environment with changing priorities.
• Ability to communicate with customers, Project Managers, estimators, subcontractors and coworkers.
• Willingness to take ownership and drive next steps.
• Proficient in computer and email usage.
• Experience in construction/restoration admin preferred.
• Xactimate knowledge helpful but not required.

Responsibilities

• Answer and manage incoming construction-related calls.
• Communicate regularly with customers regarding reconstruction projects.
• Coordinate with Project Managers, estimators, and leadership.
• Help schedule projects and customer appointments.
• Prepare, track, and communicate change orders.
• Follow up on outstanding customer and project needs.
• Identify missing information to keep projects moving.
• Coordinate communication between customers and production team.
• Maintain accurate job files and documents.
• Assist with contracts and paperwork.
• Track project status and needs.
• Provide admin support to reconstruction department.
• Create a positive customer experience from start to finish.

Skills

Excellent phone & customer-service

Organization & attention to detail

Professional, friendly communication

Follow up consistently

Fast-paced environment adaptability

Effective communication with variety

Ownership mindset

Strong computer & email skills

Construction/ restoration admin exp

Xactimate knowledge (helpful)

Job description

Benefits:

• Health insurance
• 401(k)
• Dental insurance

SERVPRO of Annapolis

Location: 1446 Ritchie Hwy, Arnold, MD

Position: Full-Time, In-Office

Pay: $25.00–$32.00 per hour, depending on experience

SERVPRO of Annapolis is looking for an organized, professional, and customer-focused Construction Coordinator to join our reconstruction team.

This is not simply a traditional administrative position. The Construction Coordinator is an important part of our day-to-day construction operation and serves as a communication link between our customers, Project Managers, estimators, subcontractors, and construction leadership.

We are looking for someone who enjoys talking with customers, stays organized when there are a lot of moving pieces, follows through without needing constant reminders, and wants to become an important part of a growing construction department.

What You’ll Do

• Answer and manage incoming construction-related calls
• Communicate regularly with customers regarding their reconstruction projects
• Work closely with Project Managers, estimators, and construction leadership throughout the day
• Help coordinate project schedules and customer appointments
• Prepare, track, and communicate change orders
• Follow up on outstanding customer and project needs
• Help keep projects moving by identifying missing information or outstanding action items
• Coordinate communication between customers and the production team
• Maintain accurate job files, notes, documents, and project information
• Assist with contracts, documentation, and other construction-related paperwork
• Help track project status and upcoming needs
• Provide administrative support to the reconstruction department
• Help create an excellent customer experience from the beginning of the reconstruction process through completion

What We’re Looking For

• Excellent phone and customer-service skills
• Strong organization and attention to detail
• Professional, friendly, and confident communication
• Ability to follow up consistently and make sure tasks are completed
• Comfortable working in a fast-paced environment with changing priorities
• Ability to communicate effectively with customers, Project Managers, estimators, subcontractors, and coworkers
• Comfortable taking ownership rather than waiting to be told every next step
• Strong computer and email skills
• Previous construction, restoration, project coordination, or administrative experience is preferred
• Experience with Xactimate or insurance restoration is helpful but not required

What We Offer

• $25.00–$30.00 per hour, depending on experience
• Full-time, Monday–Friday position
• Competitive benefits package
• Paid training
• Professional development opportunities
• Career advancement opportunities
• Stable, established company with a growing reconstruction department
• Opportunity to learn the restoration and construction industry
• A position with real responsibility and the opportunity to grow as our company continues to expand

About SERVPRO

SERVPRO is a leader in property restoration and reconstruction. We help homeowners and businesses recover after water, fire, mold, and other property damage and complete the reconstruction necessary to return their property to pre-loss condition.

Our goal is to make property damage “Like it never even happened®.”

If you're organized, good with people, comfortable taking ownership, and enjoy being at the center of a busy team, we'd like to hear from you.

Pre-Employment Screening

Employment is contingent upon successful completion of applicable pre-employment screening requirements.

Equal Employment Opportunity

SERVPRO of Annapolis is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.