Constituent Services Specialist (Part-Time) - Admin

Pennsylvania House of Representatives, Democratic Caucus; Norristown (Montgomery County); On-site; USD 40,000 - 56,000; Full time

Job summary

The Pennsylvania House of Representatives, Democratic Caucus, is seeking an administrative assistant to support district office operations and constituent services. The role is 100% onsite and involves handling mail, scheduling, and liaison with Harrisburg staff.

The candidate should have a high school diploma or GED with office/clerical training, strong MS Office skills, and the ability to manage multiple tasks while maintaining accuracy. Experience with Indigov is a plus.

Qualifications

• High school diploma or GED with a focus in office/clerical skills or equivalent.
• Experience with MS Office and consti­tuent tracking systems is preferred.
• Ability to manage multiple tasks and maintain accuracy in a fast-paced environment.

Responsibilities

• Assist Members in district office by handling administrative and governmental services for constituents.
• Respond to inquiries via in-person, phone, email, and social media; refer calls to appropriate staff.
• Process various forms and certificates; track PennDOT work using the tracking system.
• Receive, sort, route mail, prepare written responses reflecting Member’s positions.
• Maintain constituent databases and calendars; coordinate with Harrisburg office staff; prepare expense vouchers.
• Represent the Member at district events when needed; perform other legislative duties as assigned.

Skills

Communication

Organizational skills

Teamwork

Multitasking

Education

High school diploma or GED

Office/clerical certificate

Tools

MS Office Suite

Indigov

Legislative Data Processing Center

Job description

The Pennsylvania House of Representatives, Democratic Caucus, is seeking an administrative assistant to support district office operations and constituent services. The role is 100% onsite and involves handling mail, scheduling, and liaison with Harrisburg staff.

The candidate should have a high school diploma or GED with office/clerical training, strong MS Office skills, and the ability to manage multiple tasks while maintaining accuracy. Experience with Indigov is a plus.