Constituent Services Liaison – State Senate Dem Caucus

Washington State Senate; Olympia (WA); On-site; USD 45,000 - 53,000; Full time

Benefits offered by this job

Paid sick leave

Bereavement leave

Employee Assistance Program

Job summary

Washington State Senate is seeking a Constituent Services Coordinator for the Senate Democratic Caucus to monitor issues, liaise with agencies, and serve members and constituents. This full-time, temporary role begins around January 4, 2027 and lasts through the 2027 legislative session.

The coordinator reports to the Chief of Staff and SDC Resource Coordinator and collaborates with staff to manage cases, update contacts, and coordinate workshops.

Qualifications

• Previous legislative, executive branch, or state agency experience preferred.
• Background in casework or related field is a plus, though not required. Training will be provided.
• Ability to effectively support legislative offices with empathy and confidentiality.

Responsibilities

• Collaborate with the SDC Resource Coordinator to provide support to member offices.
• Inform the caucus of assigned issue areas by screening district sources and through communication with member offices.
• Analyze constituent issues, research, and identify solutions for member offices.
• Act as a liaison to local, state, federal officials, and other persons or groups to form effective relationships for the caucus.
• Coordinate relevant workshops and seminars for staff.
• Screen and refer cases, when appropriate, to other offices and agencies.
• Prepare periodic reports on pending cases and district activities in assigned issue areas.
• Update contact lists for agencies contacts and congressional delegations.
• Continually screen active cases and act as liaison with constituents to ensure their cases are handled in a responsive and timely manner.
• Assist with constituent services training for Session Aides working in democratic offices.
• Maintain up-to-date files on all cases and categories of information of importance to the office.
• Report constituent services case status to member offices.
• Assist the SDC Resource Coordinator in various tasks.

Job description

Washington State Senate is seeking a Constituent Services Coordinator for the Senate Democratic Caucus to monitor issues, liaise with agencies, and serve members and constituents. This full-time, temporary role begins around January 4, 2027 and lasts through the 2027 legislative session.

The coordinator reports to the Chief of Staff and SDC Resource Coordinator and collaborates with staff to manage cases, update contacts, and coordinate workshops.