Constituent Services & Legislative Correspondent

Office of Congresswoman Mary Gay Scanlon (PA-05); Washington (District of Columbia); On-site; USD 47,000 - 63,000; Full time

Job summary

Office of Congresswoman Mary Gay Scanlon (PA-05) in Washington, D.C. seeks a Staff Assistant/Legislative Correspondent to manage front office operations and an active constituent mail program.

Responsibilities include greeting constituents, answering phones, coordinating tours, processing mail, drafting correspondence, and supervising 2-4 interns per semester. Ideal candidates are organized, calm under pressure, and exhibit strong written and verbal communication skills.

Qualifications

• Experience managing front office operations and visitor handling.
• Ability to research and draft constituent correspondence.
• Experience hiring/managing interns.

Responsibilities

• Greet constituents and visitors.
• Answer phones and monitor voicemails.
• Manage tour and flag requests.
• Lead U.S. Capitol tours.
• Process incoming mail and correspondence.
• Manage constituent mail database and outreach lists.
• Hire and supervise 2-4 interns per semester.

Skills

Front office operations

Constituent mail program

Excellent written communication

Excellent verbal communication

Interpersonal skills

Job description

Office of Congresswoman Mary Gay Scanlon (PA-05) in Washington, D.C. seeks a Staff Assistant/Legislative Correspondent to manage front office operations and an active constituent mail program.

Responsibilities include greeting constituents, answering phones, coordinating tours, processing mail, drafting correspondence, and supervising 2-4 interns per semester. Ideal candidates are organized, calm under pressure, and exhibit strong written and verbal communication skills.