Constituent Data Steward for Donor Records

PBS; Arlington (VA); On-site; USD 36,000 - 40,000; Full time

Job summary

PBS Foundation seeks a Constituent Records Coordinator to maintain donor data within the organization’s CRM/database and support fundraising, marketing, finance, and programs with accurate records and compliant data practices.

Responsibilities include creating and updating records, data audits, donor segmentation, and CRM training. The role prioritizes accuracy, confidentiality, and collaboration across teams.

Qualifications

• Associate's or Bachelor's degree preferred.
• 2-4 years in database administration or donor records.
• Experience with Blackbaud Raiser's Edge NXT or Salesforce Nonprofit Cloud preferred.
• Experience in a nonprofit fundraising environment desirable.

Responsibilities

• Create, update, merge, and maintain constituent records in the CRM.
• Monitor data quality, perform audits, and generate reports.
• Respond to internal requests and manage donor information and consent.
• Provide user training and assist with data imports/exports.

Skills

CRM systems

Data accuracy

Microsoft Excel

Analytical skills

Communication skills

Confidentiality

Multi-tasking

Education

Associate's or Bachelor's degree in business administration, nonprofit management, information systems, or related field

Tools

Blackbaud Raiser's Edge NXT

Salesforce Nonprofit Cloud

Job description

PBS Foundation seeks a Constituent Records Coordinator to maintain donor data within the organization’s CRM/database and support fundraising, marketing, finance, and programs with accurate records and compliant data practices.

Responsibilities include creating and updating records, data audits, donor segmentation, and CRM training. The role prioritizes accuracy, confidentiality, and collaboration across teams.