Congress Account Manager II

AbbVie; North Chicago (IL); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

401(k)

Long-term incentive programs

Job summary

AbbVie seeks a Finance Shared Services Meetings & Events Congress Account Manager II to lead end-to-end management of large congresses. You will partner with brand teams and medical affairs to deliver complex events on time and within budget.

You will own planning, budgeting, supplier management and on-site execution, with travel to US and international sites, and training for CAM team members to ensure high-quality outcomes.

Qualifications

• Bachelor’s degree in Business/Marketing/Advertising/Hospitality preferred or equivalent.
• 9+ years of work experience in planning/PM.
• Ability to manage multiple deadlines and follow PM procedures.
• Strong critical thinking and negotiation skills.
• Proactive, consultative mindset with attention to detail.
• Able to multitask in a fast-paced, multi-project environment.
• Excellent written and verbal communication; delivers results.
• Shows initiative and works well independently or in teams.

Responsibilities

• Lead Tier 1 congress activity across Therapeutic Areas with multiple stakeholders.
• Communicate the FSS M&E value proposition and ensure compliance with AbbVie guidelines.
• Lead annual planning and budgeting for congresses and track costs and savings.
• Serve as Subject Matter Expert and train CAM team members.
• Coordinate housing, venues, F&B, and related meetings; staff resources accordingly.
• Develop and manage internal event microsites/apps and attendee management processes.
• Travel on-site to US and international locations to ensure successful execution.

Skills

Project management

Negotiation

Communication skills

Attention to detail

Multitask

Team player

Education

Bachelor’s Degree in Business/Marketing/Advertising/Hospitality Industry

Job description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

Purpose

The role of the Finance Shared Services Meetings & Events (FSS M&E) Congress Account Manager II (CAM II) is to manage Global Congresses through successful project management, planning and delivery, while building strong working relationships with brand teams and medical affairs. This person will own the end-to-end delivery and execution of large, complex congresses along with other meeting and event activities utilizing standard process and procedures to achieve team satisfaction.

Responsibilities

• 60-75% of time is spent managing Tier 1 congress activity across all Therapeutic Areas. Tier 1 congresses are our largest and most complex congresses in terms of size, scope and spend. They include participation across multiple Abbvie HQ functions and involve the largest number of stakeholders and ancillary meetings, including affiliate meetings.
• Communicate the service and FSS M&E value proposition to internal stakeholders. Assist internal stakeholders to understand and conform to Abbvie and industry guidelines and standards. Leads monthly or quarterly cross-functional stakeholder meetings on congress planning, forecasting activities and trends within the Therapeutic Areas.
• Lead the annual planning/budgeting process with the Therapeutic Areas and FSS M&E management. Responsible for the preparation and tracking of budgets, throughout the lifecycle of each congress. Identify, quantify and report cost avoidance/savings measures on all congress elements.
• Act as Subject Matter Expert for CAM team on training updates and congress execution trends, as needed. Leads the onboarding process and manages the training for all new CAM team members.
• Conduct ongoing Congress/Event Team Meetings with stakeholders and FSS M&E support colleagues. After full spectrum of congress and all associated activities have been identified, staffing and resources should be assigned and verified for all housing, venues, F&B, for all associated congress symposia, and ancillary meeting activities.
• Manage creation and administration of internal event microsites and event apps. Oversee the completion of the invitation and attendee management process per congress and other related congress meetings, including attendee management reporting in registration system. Travel on-site, both US and OUS, to manage the successful execution of assigned congresses (both domestic and international travel, approximately 50% estimated yearly travel).
• Manage logistical suppliers and any internal staffing involved in congress activities. Manage all congress requirements and on-site support staff. Attend client debrief sessions post congress. Project Manage team and cross-functional projects as assigned by management, related to broader FSS M&E Meeting & Event Team initiatives.

Qualifications

• Bachelor’s Degree in Business preferred/marketing/Advertising/Hospitality Industry preferred. Equivalent successful industry experience (9 years full time planning) can be considered.
• 9+ years of work experience.
• Ability to manage multiple project deadlines and knowledge of Project Management procedures.
• Strong critical thinking and negotiation skills.
• Highly refined proactive and consultative skills along with attention to detail.
• Ability to set priorities and multitask in fast-paced, multi-project environment, and learn new information quickly.
• Work well as a team player, self-motivated, ability to problem solve independently and in team situation.
• Good communication/presentation skills, written and verbal and ability to deliver results in a fast-paced environment.
• Show high level of initiative and ability to work independently.

Additional Information

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
• This job is eligible to participate in our long-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html