Confluence Administrator (Secret Clearance)|Migration & Jira

Storage Strategies, Inc. (SSI); San Diego (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Paid time off

401(k) retirement plan

Education assistance

Job summary

Storage Strategies, Inc. (SSI) seeks a full-time Confluence Administrator and customer support technician for the Orion team in San Diego, CA.

The role focuses on deploying and maintaining Confluence spaces, templates, and navigation, while handling user requests via Jira tickets and documenting requirements for the Orion environment. The ideal candidate has strong Confluence administration expertise and an active DoD secret clearance, with 5+ years of IT experience and 2+ years in Confluence

Qualifications

• 5+ years of IT experience
• 2+ years of Atlassian Confluence administration
• Experience supporting migrations and admin tasks

Responsibilities

• Create Confluence spaces with templates and structure
• Manage spaces permissions and macros for various use cases
• Support migration of Confluence spaces into Orion environment
• Respond to Jira HelpDesk tickets and assist users
• Generate weekly status reports of customer interactions
• Attend weekly meetings with developers and project management
• Share lessons learned with the Orion team

Skills

Confluence administration

Jira ticket support

Security clearance

Education

Bachelor's degree in IT / CS

Tools

Confluence

Jira

Job description

Storage Strategies, Inc. (SSI) seeks a full-time Confluence Administrator and customer support technician for the Orion team in San Diego, CA.

The role focuses on deploying and maintaining Confluence spaces, templates, and navigation, while handling user requests via Jira tickets and documenting requirements for the Orion environment. The ideal candidate has strong Confluence administration expertise and an active DoD secret clearance, with 5+ years of IT experience and 2+ years in Confluence