Conflicts and Intake Specialist

Ultimate Staffing; Austin (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Ultimate Staffing is seeking a detail-oriented Conflicts and Intake Specialist to join our legal operations team in Austin, TX. The role focuses on conducting conflict-of-interest searches, processing client and matter intake requests, and ensuring compliance with professional responsibility standards.

The position requires 2+ years in legal conflicts or intake-related work, strong analytical skills, and excellent communication.

Qualifications

• 2+ years of experience in legal conflicts, new business intake, legal administration, compliance, or a related field.
• Experience in a law firm or professional services environment preferred.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to exercise discretion and maintain strict confidentiality.
• Proficiency with Microsoft Office Suite and legal database systems.

Responsibilities

• Review and process new client and matter intake requests.
• Perform conflict-of-interest searches and analyze results for potential ethical or business conflicts.
• Coordinate with attorneys and staff to gather information necessary for conflict resolution.
• Prepare conflict reports and document findings accurately.
• Maintain accurate records within the firm's intake and conflicts management systems.
• Ensure compliance with internal policies, regulatory requirements, and professional responsibility standards.
• Communicate effectively with attorneys, legal support teams, and administrative staff regarding intake and conflict matters.
• Prioritize and manage multiple requests while meeting established deadlines.
• Support ongoing process improvement initiatives within the conflicts and intake department.

Skills

Conflict of interest research

Intake processing

Analytical thinking

Communication skills

Discretion and confidentiality

Microsoft Office

Tools

Legal databases

Job description

We are seeking a detail-oriented and highly organized Conflicts and Intake Specialist to join our legal operations team. This role is responsible for conducting conflict-of-interest searches, processing new client and matter intake requests, and ensuring compliance with professional responsibility and risk management policies.

Key Responsibilities

• Review and process new client and matter intake requests.
• Perform conflict-of-interest searches and analyze results for potential ethical or business conflicts.
• Coordinate with attorneys and staff to gather information necessary for conflict resolution.
• Prepare conflict reports and document findings accurately.
• Maintain accurate records within the firm's intake and conflicts management systems.
• Ensure compliance with internal policies, regulatory requirements, and professional responsibility standards.
• Communicate effectively with attorneys, legal support teams, and administrative staff regarding intake and conflict matters.
• Prioritize and manage multiple requests while meeting established deadlines.
• Support ongoing process improvement initiatives within the conflicts and intake department.

Qualifications

• 2+ years of experience in legal conflicts, new business intake, legal administration, compliance, or a related field.
• Experience in a law firm or professional services environment preferred.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to exercise discretion and maintain strict confidentiality.
• Proficiency with Microsoft Office Suite and legal database systems.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.