Configurations Tech Level I

Apex Systems; North Las Vegas (NV); Hybrid; USD 38,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

401K match

Employee discounts

Job summary

Everforth Apex is seeking aConfigurations Tech Level I to install and configure hardware/software for a high-volume customer base in North Las Vegas, onsite. Responsibilities include un-boxing, configuring, testing, and boxing units for shipment as needed.

Qualifying candidates will have a High School diploma or GED and an A+ certification or equivalent experience. Strong problem-solving skills, safety awareness, and ability to lift up to 50 pounds are required.

Qualifications

• Must-have High School diploma or GED.
• A+ certification or equivalent education/experience.
• Ability to learn new technology quickly and adapt to changes.

Responsibilities

• Configure customer systems to required specifications.
• Test systems to ensure 100% quality.
• Maintain monthly productivity goals.
• Troubleshoot hardware, software, and peripherals.
• Provide high-level customer service and communicate issues to Help Desk.

Skills

Analytical skills

Learn new tech quickly

Assemble/disassemble

Certification intent

Education

High School diploma or GED

A+ Certification or equivalent

Job description

Configurations Tech Level I

Location: North Las Vegas, Nevada (Onsite)

Role Overview

The Technician Level One is responsible for installing and configuring hardware and software on a high volume of computers, printers, and other products for customers on a daily basis. This will include un-boxing units to configure and boxing units back up to prepare for shipment.

Key Responsibilities

• Configure customer systems to their required specifications.
• Test systems to ensure 100% quality.
• Maintain minimum monthly productivity goals.
• Troubleshoot problems with computer systems, including hardware, software, and peripheral equipment.
• Ensure that customers receive the highest level of customer service.
• Communicate issues concerning customer orders to the area Help Desk or Team Leader.
• Adhere to safety procedures and guidelines at all times.
• Perform any additional duties assigned by management.

Required Qualifications

Education: A High School diploma or GED is required.

Experience: An A+ Certification or an equivalent combination of education and experience with the ability to demonstrate knowledge.

Technical Skills

• Analytical skills and the ability to solve problems.
• Ability to quickly learn about new technology and keep pace with an ever-changing industry.
• Ability to assemble and disassemble computer equipment; mechanically inclined.
• Ability to obtain certifications and continually learn new technology.

Preferred Qualifications

• Net+ Certification.
• Knowledge of computer components and configuration of various types of computers, as demonstrated by previous experience building and installing computers.
• Basic knowledge of the employer’s internal systems.

Work Environment

This role requires the ability to work in a warehouse environment which includes changes in temperature as weather fluctuates, and noise from conveyors and forklifts. Candidates must demonstrate the ability to perform eight or more hours of standing, walking, bending, lifting, stooping, and carrying products in combination at any given time. The position requires the ability to lift and carry up to 25 pounds of force frequently and 26 to 50 pounds of force occasionally. The team lift system must be utilized for loads weighing more than 50 pounds. It may be necessary on occasion for this individual to work beyond their regularly scheduled shift, and overtime is to be expected and in some cases may be required.

About Everforth Apex

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview

• Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
• We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
• Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
• In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.
• Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.
• You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Equal Opportunity Employment

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Accommodation for Disabilities

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [e-mail] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

Additional Information

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.