Configuration Technician: BIOS, RAID & Imaging Expert

Thinkahead; Libertyville (IL); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k)

Paid holidays

Paid time off

Parental and caregiver leave

Job summary

AHEAD is seeking a Configuration Technician in Libertyville, IL to install and configure operating systems across diverse hardware, flash BIOS/firmware, and image software via PXE. You will assemble hardware from documentation, diagnose issues, and log software/hardware discrepancies as part of a cross‑functional team.

The role requires a high school diploma with 1–3 years of assembly/manufacturing experience, good communication, and reliability.

Qualifications

• Experience with computer hardware and operating systems.
• Linux experience preferred.
• Proficiency in Microsoft Office products desired.
• Strong communication skills and ability to follow instructions and guidelines.
• Team‑oriented with a strong work ethic.
• Flexible to work additional hours and weekends when required.
• Compliance with ADA and related federal, state and local standards, including meeting productivity standards.
• Attendance must be regular and punctual.
• Physical ability to lift up to 50 lbs.

Responsibilities

• Install and configure various operating systems across a wide range of hardware.
• Create and configure RAID arrays.
• Flash custom BIOS and firmware into hardware.
• Install software images through the internal PXE environment.
• Troubleshoot computer hardware issues.
• Communicate production problems with Production, Engineering, and Sales departments.
• Assemble computer hardware from build documentation.
• Identify and quarantine defective hardware.
• Perform visual inspection on systems and accessory boxes.
• Conduct diagnostic testing using third‑party software such as PCDr or MemTest and manufacturer software such as Seatools.
• Identify and log discrepancies between the build and the work instruction.
• May be required to work extended hours during peak times.
• Serve as an assembly technician or fulfill other roles as needed.
• Other duties as assigned.

Skills

Computer hardware

Operating systems

Linux

Microsoft Office

Communication

Teamwork

Flexibility

ADA compliance

Attendance

Education

High school diploma or equivalent and 1–3 years experience in assembly or manufacturing

Job description

AHEAD is seeking a Configuration Technician in Libertyville, IL to install and configure operating systems across diverse hardware, flash BIOS/firmware, and image software via PXE. You will assemble hardware from documentation, diagnose issues, and log software/hardware discrepancies as part of a cross‑functional team.

The role requires a high school diploma with 1–3 years of assembly/manufacturing experience, good communication, and reliability.