Configuration Technician

Randstad USA; BLOOMINGTON (MN); On-site; USD 34,000 - 39,000; Part time

Job summary

Randstad USA in Bloomington, MN seeks an entry-level ITLS Configuration Technician to support depot operations, asset lifecycle management, and equipment configuration on-site. You will work with Lead Configuration Technicians handling staging, unboxing, and basic hardware troubleshooting.

Cisco knowledge is preferred and learning on the job is encouraged; no formal degrees required. The role involves consistent shifts, occasional night work, and travel to customer sites as needed.

Qualifications

• Hands-on experience with physical IT hardware and clear communication.
• Willingness to learn Cisco environments on the job.

Responsibilities

• Assist configuration of hardware and deployment orders.
• Support Asset Lifecycle Management and depot cleanliness.
• Unbox, connect, cable, and rebox IT equipment.
• Perform basic on-site hardware troubleshooting.
• Provide occasional on-site project support.

Skills

IT hardware experience

Communication skills

Teamwork

Independent worker

Education

Degree preferred

Tools

Cisco environments

Job description

Location: 100% onsite in Bloomington, MN

Duration: 6+ months

Pay Rate: $25-28/hr

Schedule

• 20 to 40 hours a week consistently
• Shift: 8:30-5pm
• Some night shifts are also available on occasion.

Job Overview

We are seeking an entry-level ITLS Configuration Technician to support depot operations, asset lifecycle management, and equipment configuration. Working alongside Lead Configuration Technicians, you will handle physical equipment staging, unboxing/reboxing, and basic hardware troubleshooting. Experience with Cisco systems is preferred (learning on the job is encouraged), though formal certifications and college degrees are not required.

Key Responsibilities

• Configuration Support: Assist technicians in configuring hardware and preparing deployment orders.
• Depot & Asset Management: Support Asset Lifecycle Management (ALM) processes, including receiving, inspecting, cleaning, inventory tracking, and maintaining depot cleanliness.
• Hardware Handling: Unbox, connect, disconnect, cable, and rebox IT and networking equipment.
• Basic Troubleshooting: Identify and resolve basic hardware, power, and physical connection issues on-site.
• Project Support: Provide occasional onsite support for customer projects as needed.

Qualifications

• Experience & Skills: Hands-on experience with physical IT hardware and solid written/verbal communication skills. Ability to work independently and as part of a team.
• Cisco Knowledge: Experience with Cisco environments is preferred, but no Cisco certifications are required (or preferred)—a willingness to learn on point is key.
• Certifications (Optional): CompTIA A+, Microsoft MCP/MTA, or equivalent certifications are a plus, but not required.
• Education: A degree is preferred, but not required. Practical ability and standard screenings take precedence over a formal degree.
• Requirements: Ability to travel occasionally to customer locations for project assistance.