Configuration Specialist

Q-Free; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company contribution

Company paid life insurance, short/lt.

Employee Assistance Program (EAP)

Flexible benefits

Job summary

Q-Free America is seeking a Configuration & System Management professional to configure and maintain software applications across multiple environments. You will manage baselines from development to production and ensure all changes are properly documented and approved.

You'll collaborate with Engineering, QA, DevOps, Product, and Customer Support to support SaaS and embedded environments, including CI/CD pipelines and feature flag management.

Qualifications

• 2+ years of experience in configuration, systems, or software support.
• Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent experience).
• Experience in a software development or SaaS environment.
• Familiarity with version control systems (e.g., Git) and structured release processes.
• Experience with embedded or real-time systems and environment management.

Responsibilities

• Configure and maintain software applications and system settings across environments.
• Manage baselines across development, testing, and production.
• Ensure changes are documented and approved and aligned with standards.

Skills

Attention to detail

Analytical mindset

Independent work

Clear communication

Education

Bachelor's degree in Computer Science or Information Systems

Tools

Git

CI/CD

Kubernetes

Linux

MongoDB

Job description

Q-Free leads the way in transforming transportation management with innovative, safe, and sustainable solutions. We focus on improving mobility, traffic flow, road safety, and air quality in communities worldwide.

What You’ll Do

Configuration & System Management

• Configure and maintain software applications and system settings
• Manage configuration baselines across development, testing, and production environments
• Ensure all changes are accurate, documented, and approved

Release & Version Control

• Support software releases and deployment activities
• Maintain configuration records, versioning, and release documentation
• Partner with Engineering and QA to ensure consistency across builds

Documentation & Standards

• Develop and maintain configuration documentation, SOPs, and runbooks
• Ensure alignment with internal standards, security requirements, and best practices

Cross-Functional Collaboration

• Work with Software Engineering, QA, DevOps, Product, and Customer Support teams
• Support implementation teams with configuration troubleshooting

Troubleshooting & Support

• Diagnose and resolve configuration-related issues across environments
• Participate in root cause analysis and corrective actions

Continuous Improvement

• Identify opportunities to improve tools, processes, and automation
• Contribute to enhancements in release and configuration management

SaaS & Embedded Environment Support

• Configure multi-tenant SaaS environments and manage feature flags/settings
• Support CI/CD pipelines and automated deployments
• Maintain configuration matrices and traceability across embedded systems

What You Bring

Required Qualifications

• 2+ years of experience in configuration, systems, or software support
• Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent experience
• Experience in a software development or SaaS environment
• Familiarity with version control systems (e.g., Git) and structured release processes
• Strong attention to detail and ability to manage multiple configurations
• Experience with embedded or real-time systems and environment management
• Understanding of change control and deployment processes
• Experience supporting enterprise, on-prem, or hybrid systemsAbility to collaborate with technical and customer-facing teams

Preferred Qualifications

• Experience with CI/CD pipelines or configuration management tools
• Familiarity with Agile or Scrum methodologies
• Basic scripting skills (PowerShell, Python, or similar)
• Experience with Kubernetes, cloud platforms (AWS/Azure), or MongoDB
• Knowledge of ITIL or formal change management practices
• Experience with Linux-based embedded systems or large-scale enterprise platforms

Key Skills & Competencies

• Strong attention to detail and organization
• Analytical problem-solving mindset
• Ability to work both independently and collaboratively
• Clear and effective communication skills

Why Choose Q-Free

Q Free America is committed to supporting employee success and well being with a comprehensive and competitive benefits package, including:

• Medical, dental, and vision coverage
• 401(k) with company contribution
• Company paid life insurance, short term and long term disability
• Employee Assistance Program (EAP)
• Flexible benefits and additional wellness resources

To learn more, visit www.q free.com

We appreciate your interest in joining Q Free. Only qualified candidates will be contacted.

Q Free celebrates diversity and is proud to be an Equal Opportunity Employer.

EOE/AA/M/F/Veteran/Disabled

• Drug Free Workplace