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Q-Free is the prime mover in innovative, safe, and sustainable transportation management. We work to do two things: improve mobility and make the world better by improving traffic flow, road safety, and air quality in communities all over the world.
As a member of the DevOps team, the junior engineer will support the development and operations teams as well as customers by assisting with software updates, troubleshooting, code deployments, and automation of tasks. This role provides a foundation for understanding collaboration between software development and IT operations.
Responsibilities Include:
- Assist in developing and maintaining CI/CD pipelines for reliable code deployment.
- Coordinate with teams and customers to resolve application and system issues.
- Support automation of infrastructure provisioning and configuration for reproducibility and scalability.
- Troubleshoot and resolve application issues.
- Monitor system performance, troubleshoot, and contribute to incident response.
- Plan and implement strategies and configuration changes to ensure quality assurance.
- Respond to and manage tickets related to infrastructure and software issues.
- Provide support to clients and team members across departments.
- Create and maintain documentation for DevOps processes and tools.
- Learn and adopt new tools and technologies to improve workflows.
- Contribute to developing security protocols against cyber threats.
- Debug server issues affecting application performance.
- Engage in performance analysis and system optimization for better user experience.
- Facilitate communication between developers and IT operations to resolve issues.
- Support the development of automated testing frameworks to reduce defects.
- Evaluate and implement containerization and orchestration technologies.
- Maintain documentation for issues and solutions.
- Recommend solutions to optimize business performance.
Qualifications and Competencies:
- Collaboration, teamwork, and effective communication skills.
- Problem-solving, critical thinking, and adaptability.
- Empathy, interpersonal skills, and customer-centric mindset.
- Time management, prioritization, and continuous learning.
- Attention to detail, stress resilience.
- 1-3 years’ experience with on-premises and cloud solutions.
- Linux fundamentals, scripting, version control (Git).
- Infrastructure as Code (Terraform, CloudFormation).
- Containerization (Docker, Kubernetes).
- Configuration management (Ansible, Puppet, Chef).
- Monitoring tools (Prometheus, Grafana, ELK Stack).
- Networking, security basics.
- Programming skills (Python, Ruby, Bash, PowerShell, Go).
Q-Free America offers comprehensive benefits including health, vision, dental, 401(k), EAP, flexible benefits, and company-paid life and disability insurance.
For more information, visit our website at www.q-free.com.
We thank all applicants for their interest; only qualified candidates will be contacted.
Q-Free celebrates diversity and is an EOE/AA/M/F/Veteran/Disabled Drug-Free Workplace.
Seniority level
Employment type
Job function
- Engineering, IT, Customer Service
Industries
- IT System, Custom Software Development