Configuration Manager, Senior

Potawatomi Federal Solutions; Clearfield (UT); On-site; USD 125,000 - 130,000; Full time

Benefits offered by this job

Medical & dental

401(k) plan with company contributions

Job summary

Command Cyber Solutions, LLC (CCS) seeks a Senior Configuration Manager to support the Hill Component Enterprise Data Center (Hill CEDC) IT Operations & Maintenance Services at Hill AFB, Utah.

This role is responsible for establishing, managing, and maintaining the configuration baseline for hardware, software, network, and infrastructure in accordance with the established 75 ABW/SC configuration management plan.

Qualifications

• Bachelor’s degree in IT field with 5–7 years of CM/CMDB experience in a DoD or enterprise data center.
• Hands-on with ServiceNow, JIRA, and version control tools (Git).
• Knowledge of CM standards and RMF processes.

Responsibilities

• Develop and maintain configuration baselines for hardware, software, and infrastructure.
• Manage CMDB with high accuracy; track changes to items.
• Ensure change activities are documented, authorized, and compliant.
• Coordinate across engineering, operations, and cybersecurity.
• Participate in CCB calls and reviews; secure pre-approval for changes.
• Plan risk assessments, non-production tests, and rollbacks.
• Deliver monthly CM reporting with rationale.

Skills

ServiceNow

JIRA

Git

Technical writing

Coordination

Cross-functional

Education

Bachelor’s degree in IT field

Tools

ServiceNow

JIRA

Git

Job description

Position Title

Configuration Manager, Senior

Location

Hill AFB, Utah (on-site)

Clearance

Active Secret Clearance Required

Salary

$125,000 - $130,000.00

Position Summary

Command Cyber Solutions, LLC (CCS) is seeking a Senior Configuration Manager to support the Hill Component Enterprise Data Center (Hill CEDC) IT Operations & Maintenance Services at Hill AFB, Utah. This role is responsible for establishing, managing, and maintaining the configuration baseline for hardware, software, network, and infrastructure in accordance with the established 75 ABW/SC configuration management plan. The Senior Configuration Manager systematically controls changes to maintain system integrity, stability, and performance across distributed on‑premises and hybrid environments. The position coordinates across engineering, operations, and cybersecurity teams to ensure all change activities are documented, authorized, and compliant with DoW and Air Force policies.

Essential Duties & Responsibilities

• Baseline Management: Develop and maintain a configuration baseline for hardware, software, and infrastructure in accordance with local policies.
• Custodian & Inventory Control: Perform equipment custodian duties, including inventory, tool, document, and software library management, configuration control, and auditing.
• CMDB Administration: Maintain and update the Configuration Management Database (CMDB) to track data center components to 98% accuracy, mapping all changes to specific System Name and Asset Name Configuration Items.
• Compliance & Drift Remediation: Detect and remediate unauthorized configuration drift to maintain 95% compliance and ensure production configurations match approved baselines to 98% compliance using ACAS/SCAP scans.
• Change Coordination: Manage, track, and coordinate all change activities in accordance with DoW and local requirements utilizing ServiceNow (TAIS) and JIRA (PAIS).
• Traceability & Version Control: Maintain 100% traceability of all code and configuration changes to approved change request tickets using version control systems (e.g., Git).
• Review Board Collaboration: Participate in CCB, Change Advisory Board calls, CrossTalks (Engineering Review Board), and Agile standups to secure mandatory pre-approval for all configuration changes.
• Risk & Rollback Planning: Coordinate with technical and cybersecurity teams to execute risk assessments, non‑production testing, and rollback plans for each change request.
• Monthly CM Reporting: Deliver monthly reports detailing configuration additions, moves, changes, deletions, backlogs, and rationale.
• Script & Repository Management: Maintain and catalog all source codes, scripting, licenses, agreements, and documentation within the designated repository in accordance with local policies.

Education

• Bachelor’s Degree in an IT related field with 5–7 years of experience in configuration management, change control, and CMDB administration within a DoD or enterprise‑scale data center environment.

Certifications

• Security+ CE
• ITIL Foundation or higher (for ITIL/ITSM process execution)

Experience

• 5–7 years of experience in configuration management, change control, and CMDB administration within a DoD or enterprise‑scale data center environment.
• Hands‑on experience with ServiceNow, JIRA, and version control tools (Git).

Knowledge

• Thorough knowledge of Configuration Management standards (e.g., MIL‑HDBK‑61B, NIST SP 800‑128).
• In‑depth understanding of Change Advisory Boards (CAB) and Engineering Review Board (ERB/CrossTalk) processes.
• Familiarity with DoD and Air Force IT policies, cybersecurity compliance, and RMF processes.

Skills

• Proficient in using ServiceNow and Atlassian JIRA for configuration tracking and ticket management.
• Strong technical writing and presentation skills for compiling baselines, meeting agendas, and change reviews.

Abilities

• Ability to coordinate across multi‑functional teams (servers, network, storage, database, and security) to assess and mitigate risks.
• Ability to identify, investigate, and remediate unauthorized configuration changes.

Benefits

We offer a comprehensive benefits package designed to support the health, financial security, and overall well‑being of our employees and their families. Our offerings include medical and prescription drug plans, dental coverage, group life insurance, and options for supplemental life insurance to provide additional protection. We also provide short‑term and long‑term disability insurance, flexible spending accounts, and employee assistance programs to help employees manage personal and professional needs. Our package also includes identity theft protection and a competitive 401(k) retirement savings plan with company contributions, giving employees valuable resources to protect their future and achieve long‑term financial goals.

EEO Statement

Command Cyber Solutions, LLC is an equal opportunity employer. Command Cyber solutions, LLC does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, marital status or any other characteristic protected by law.