Configuration Manager and Documentation Specialist / Tech Writer

9thwayinsignia; United States; On-site; USD 70,000 - 100,000; Full time

Job summary

9th Way Insignia is seeking a Configuration Management & Documentation Specialist/Tech Writer to support federal programs. You will develop, edit, and publish technical documentation across cybersecurity, systems engineering, and operations domains.

Responsibilities include maintaining SOPs, procedures, plans, diagrams, and change-management records; translating complex technical concepts for diverse audiences; coordinating with engineers, analysts, and government stakeholders to ensure

Qualifications

• Experience creating and publishing technical documentation.
• Knowledge of configuration-management and change-management processes.
• Ability to translate complex concepts into clear, audience-appropriate docs.
• Experience supporting government or defense programs preferred.

Responsibilities

• Develop, edit, format, maintain, and publish technical documentation.
• Translate complex technical concepts into clear documentation.
• Develop and maintain SOPs, procedures, plans, reports, diagrams, templates, configuration documentation, training materials, test documentation, and other contract deliverables.
• Review technical documents for clarity, consistency, accuracy, completeness, grammar, formatting, terminology, and compliance with Government-approved templates and standards.
• Coordinate with cybersecurity architects, engineers, analysts, developers, project managers, and other technical SMEs to collect information and ensure documentation accurately reflects technical solutions, system configurations, risks, requirements, and operational processes.
• Document technical processes, system configurations, operational procedures, change-management processes, and configuration-management procedures to establish an accurate and auditable technical record.
• Support the development and maintenance of configuration-management and change-management processes for systems, applications, infrastructure, documentation, and technical deliverables.
• Identify, establish, track, and maintain configuration items, including hardware, software, technical documentation, system components, baselines, and other control

Skills

Technical writing

Documentation

Configuration management

Change management

Cybersecurity concepts

Job description

9th Way Insignia is a service-disabled, veteran-owned small business bringing transformative technology to our government customers so they can achieve their missions. Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and artificial intelligence.

Team (Project) Introduction

We are recruiting for a range of cybersecurity opportunities supporting federal customers, focused on strengthening enterprise security architecture, systems engineering, and the secure implementation of technologies across the environment.

The work involves applying established cybersecurity standards, guidelines, and frameworks to help translate organizational and business requirements into secure, scalable technical solutions. Team members may contribute to security architecture and engineering efforts, implementation guidance, technical analysis, and the development of repeatable approaches that support the consistent deployment and operation of secure technologies across complex enterprise environments.

Systems security engineering is an important component of this work, with an emphasis on incorporating security and stakeholder protection requirements throughout the system development life cycle, from concept and design through development, production, sustainment, and decommissioning. The team will apply established systems engineering and cybersecurity principles to help protect systems, applications, data, and supporting technologies.

Ultimately, this work supports the broader mission to strengthen its cybersecurity posture, reduce organizational risk, and protect critical systems and information from evolving cyber threats, including external adversaries and insider threats.

Professional Level Information

An Engineer, 3 typically plans and directs research or development work on complex projects, along with engaging various parties in design and development. Costs and recommendations of new components may also involve part of the job scope. Performs multiple engineering-related tasks in various assignments within the project and firm. An Engineer, 3 oversees the design, development, implementation, and analysis of technical products and systems. An Engineer, 3 has broad knowledge of engineering procedures and assists in the resolution of complex problems. An Engineer, 3 has strong technical skills and background, a knack for learning new technologies, and a blend of good problem-solving and innovation needed to resolve a wide variety of technical production challenges.

Functional Job (LCAT) Information

The Configuration Management & Documentation Specialist/Tech Writer will provide technical documentation, configuration management, change management, and knowledge management support for the program. The specialist will work closely with cybersecurity architects, engineers, project managers, technical SMEs, and Government stakeholders to develop, maintain, control, organize, and publish accurate technical documentation throughout the system and project lifecycle.

Responsibilities

• Develop, edit, format, maintain, and publish technical documentation supporting cybersecurity architecture, security engineering, operations, modernization, and program management activities.
• Translate complex technical concepts, engineering designs, cybersecurity requirements, and SME input into clear, concise, accurate, and audience-appropriate documentation.
• Develop and maintain technical products such as standard operating procedures (SOPs), technical procedures, plans, reports, diagrams, templates, configuration documentation, training materials, test documentation, and other contract deliverables.
• Review technical documents for clarity, consistency, accuracy, completeness, grammar, formatting, terminology, and compliance with Government-approved templates and standards.
• Coordinate with cybersecurity architects, engineers, analysts, developers, project managers, and other technical SMEs to collect information and ensure documentation accurately reflects technical solutions, system configurations, risks, requirements, and operational processes.
• Document technical processes, system configurations, operational procedures, change-management processes, and configuration-management procedures to establish an accurate and auditable technical record.
• Support the development and maintenance of configuration-management and change-management processes for systems, applications, infrastructure, documentation, and technical deliverables.
• Identify, establish, track, and maintain configuration items, including hardware, software, technical documentation, system components, baselines, and other control