Field Service Engineer 4

Lam Research Salzburg GmbH; Austin (TX); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

On-site Flex

Virtual Flex

Job summary

Lam Research in Austin seeks a Field Service Engineer to install, repair, and service Lam’s semiconductor systems at customer sites, ensuring peak performance and minimal downtime.

You will lead on-site activities, collaborate with cross-functional teams, mentor junior engineers, and travel as needed to support customers worldwide, upholding safety, quality, and service excellence within a dynamic, high-tech environment.

Qualifications

• Bachelor’s degree in Electronics, Engineering, or related field; 8+ years experience OR Master’s degree with 6+ years OR equivalent work experience.
• Experience with installation, maintenance, repair, or troubleshooting of semiconductor capital equipment.
• Ability to interpret electrical and mechanical schematics, diagrams, and operation manuals.
• Able to work in a clean room environment with PPE or cleanroom suit.
• Frequent physical tasks and ability to travel domestically and internationally.

Responsibilities

• Provide on-site repair, maintenance, and installation services for Lam’s complex systems.
• Analyze, troubleshoot, diagnose, and resolve issues to minimize downtime.
• Stay current on Lam products and semiconductor capital equipment through training and certification.
• Lead field modifications, maintain records, and coordinate activities with customers.
• Serve as a Lam ambassador, delivering high customer satisfaction and trust.
• Coordinate with customers at management and engineer levels and run meetings.
• Discuss opportunities and challenges openly with customers to build trust.
• Provide technical instruction and mentoring to junior engineers.
• Coach and delegate to ensure timely project completion.

Skills

Electrical schematics

Mechanical schematics

Customer-focused communication

Analytical problem solving

Travel readiness

On-site troubleshooting

Education

Bachelor’s degree in Electronics/Engineering

Master’s degree in related field

Tools

Microsoft Office Suite

Job description

In your career, let’s prove what’s possible.

At Lam Research, we create equipmentthat drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible.

Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration.

The impact we have on the world is made possible by focusing on our people. So we recognize and celebrate our teams’ achievements. We strive to create an inclusive and diverse culture where everyone’s contribution and voice has value. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities.

Because at Lam, we believe that when people are the priority and they’re inspired to unleash the power of innovation for a better world together, anything is possible.

Date: Aug 20, 2026

Location: Austin, TX, US, 78753

Worker Category: On-site

The group you’ll be a part of

The impact you’ll make

As a Field Service Engineer at Lam, you will step into the limelight of customer support. Your work goes beyond installations and troubleshooting; it ensures the operational excellence of our complex semiconductor equipment. You’re on the front lines, understanding customer needs and collaborating with various teams to deliver solutions.

In this role, you will directly contribute to maximizing customer productivity, equipment performance, and operational excellence in semiconductor manufacturing.

What you’ll do

• Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites.
• Analyze, troubleshoot, conduct diagnostics, isolate issues, and solve problems across a broad range of Lam products to the component level to minimize downtime, system interruptions, and equipment malfunctions.
• Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification.
• Perform field modifications and updates, maintaining records and reports to coordinate activities between Lam and the customer.
• Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction.
• Partner directly with customer at a management and engineer levels, run customer meetings, measure customer trust, and lead improvement programs.
• Transparently discuss opportunities and challenges with customer to increase trust.
• Provide technical instruction, leadership, and mentoring for more junior engineers.
• Coach and delegate to more junior employees to ensure project completion on time.

Who we’re looking for

Minimum Qualifications:

• Bachelor’s degree in Electronics, Engineering, or related field and 8+ years of experience; or Master’s degree with 6+ years; or equivalent work experience.
• Previous experience in installation, maintenance, repair, or troubleshooting of semiconductor capital equipment.
• Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.
• Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit.
• Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods.
• Able to travel frequently, domestically and internationally, based on customer needs, flexibility to work a variety shifts including compressed and alternative workweeks including overtime and on-call if needed.

Preferred qualifications

• Proficiency in basic computer skills and familiarity with common office software including Microsoft Office Suite.
• Communication skills, both written and verbal, in English.
• Solid analytical, problem solving, and decision-making skills.

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company’s intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

Our Perks and Benefits

At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.