CONFIGURATION ANALYST - SALESFORCE

Black Financial Consult; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Remote work

Job summary

Black Financial Consult is seeking a Configuration Analyst to configure and maintain enterprise systems, primarily Salesforce, ensuring setups meet business needs and best practices. The role emphasizes system configuration, data structure alignment, and platform optimization.

Responsibilities include configuring modules, translating requirements, documenting changes, and supporting testing and governance in a remote US-based environment.

Qualifications

• 3-6 years in Salesforce configuration or similar enterprise platform roles.
• Strong understanding of system configuration principles and ITSM.
• Experience in agile or structured delivery environments.

Responsibilities

• Configure Salesforce modules, workflows, forms, and rules.
• Translate business requirements into system configurations.
• Support setup and optimization across environments.
• Maintain configuration documentation and change logs.
• Assist with enhancements, patches, and updates.
• Troubleshoot configuration issues and provide resolutions.
• Collaborate with developers, analysts, and product teams.
• Support testing and validation of configurations.
• Ensure configurations align with governance and best practices.
• Participate in Agile ceremonies and planning sessions.

Skills

Salesforce configuration

ITSM processes

Agile delivery

Documentation

Requirements translation

Tools

Version control

Change tracking

Job description

This is a remote position. The Configuration Analyst will be responsible for configuring and maintaining enterprise systems, primarily Salesforce, ensuring that platform setups align with business requirements and best practices. The role focuses on system configuration, workflow setup, data structure alignment, and platform optimization.

Key Responsibilities

• Configure and maintain Salesforce modules, workflows, forms, and business rules.
• Translate business requirements into system configurations.
• Support setup and optimization of platform configurations across environments.
• Maintain configuration documentation and change logs.
• Assist in implementing enhancements, patches, and system updates.
• Troubleshoot configuration-related issues and provide resolution support.
• Collaborate with developers, business analysts, and product teams.
• Support testing and validation of configured solutions.
• Ensure configuration aligns with governance and best practices.
• Participate in Agile ceremonies and delivery planning sessions.

Required Qualifications

• 3-6 years of experience in Salesforce configuration or similar enterprise platform roles.
• Strong understanding of system configuration principles and ITSM processes.
• Experience working in agile or structured delivery environments.
• Strong analytical, documentation, and problem-solving skills.
• Ability to translate business needs into technical configurations.

Technical Skills

• Salesforce configuration (ITSM or related modules)
• Workflow and process configuration
• Form design and business rules setup
• Data configuration and management
• Testing and validation of configurations
• Version control and change tracking practices