Config Tech I - Entry Level

TempWorks Software Incorporated; Hillsboro (OR); On-site; USD 19,320 - 27,517; Full time

Job summary

A software solutions provider located in Hillsboro, Oregon, is seeking a technically skilled individual for onsite support. This role involves preparing laptops for repair, managing inventory, and ensuring proper handling of client equipment. The ideal candidate should have strong customer service skills and at least 1 year of technical experience. This position offers opportunities for growth into more technical roles, with a pay rate of $17 per hour.

Qualifications

• 1+ years technical experience desired.
• Must be able to lift up to 35 lbs. solo.
• Must have valid driving license to drive company van.
• Steel toed shoes required for safety areas.

Responsibilities

• Prepare systems laptops for repair.
• Manage inventory counts and update the peripheral tool daily.
• Ensure all client inventory assets are stored and distributed professionally.
• Test and clean laptops.

Skills

Customer service skills

Written/verbal communication

Knowledge of Microsoft Suite

Technical certifications

Job description

Requirements

• 1+ years technical experience desired.
• Must be able to lift up to 35 lbs. solo.
• Must have valid DL to drive company van.
• Steel toed shoes are required for safety areas.
• May be required to walk/sit/stand/crawl/kneel for extended periods.
• Must have excellent customer service skills and excellent written/verbal communication skills.
• Requires knowledge of Microsoft suite (Outlook, Excel and Word primarily).
• Technical certifications a plus.

Scope

You will work in a corporate environment located onsite with one of our largest and most well-known customers.

Your duties will include but will not be limited to:

• Preparing systems laptops for repair
• Preparing old equipment for re-dispositioning and e-waste handling
• Managing inventory counts and updating the peripheral tool daily
• Load balancing equipment to different Client and non-Client sites
• Processing assets returned from clients leaving the company; cleaning and testing used systems for redeployment.
• Ensuring all client inventory assets are stored and distributed in a clean and professional manner.
• Sending emails to clients for asset collection
• Opportunities to train to move into a more technical role.
• Picking up surplus equipment from users
• Pulling new orders that come in on Service manager (ticketing system)
• Scrapping e-waste.
• Testing and cleaning laptops.
• Taking out trash/metal bins

Pay Rate: $17

Please send resume to [e-mail] OR [e-mail]