Conference Services & Events Coordinator

Omni Hotels & Resorts; Frisco (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Omni Frisco Hotel at The Star in Frisco, TX seeks a Conference Services and Catering Sales Coordinator to handle full-time duties, oversee daily operations, manage technical issues, assist with reservations, and ensure policy compliance. The ideal candidate is friendly, patient, professional with a service-driven attitude; benefits include a stable environment and family atmosphere.

Responsibilities include responding to inquiries, coordinating events with the Director of Catering & Events,

Qualifications

• Passion for the hotel and resort business.
• Maintain confidentiality.
• Strong communication and organization.

Responsibilities

• Responds to telephone inquiries and refers to the appropriate Manager.
• Establishes rapport with clients and functions as Manager's liaison.
• Extensive administrative duties and responsibilities; communication and distribution of daily/weekly/monthly reports and correspondence.
• Ensures that all filing systems are maintained according to spec's.
• Maintain inventory of office supplies and surrounding area for Catering & CS Department.
• Coordinate all event arrangements with Director of Catering & Events.
• Process all Director of Catering & Events incoming correspondence.
• Arrange appointments for Director of Catering Events as well as Catering/CS Managers.
• Run and distribute Delphi Reports and update status of booking.
• Assist in qualifying Catering inquiries by determining client's needs and specifications.
• Maintain Delphi in Catering Department by entering all leads and proposals.
• Run weekly prospect report for Catering Sales Managers.
• Prepare In-House/Internal Banquet Event Orders and diagrams, as needed.
• Detail and execute Courtesy Room Blocks, coordinate BEOs & Resumes.
• Maintain Resumes for upcoming meetings, VIP guests, meetings and events.
• Assist with BEO Distribution and billing needs.

Skills

Customer service

Communication skills

Time management

Confidentiality

Job description

Omni Frisco Hotel at The Star in Frisco, TX seeks a Conference Services and Catering Sales Coordinator to handle full-time duties, oversee daily operations, manage technical issues, assist with reservations, and ensure policy compliance. The ideal candidate is friendly, patient, professional with a service-driven attitude; benefits include a stable environment and family atmosphere.

Responsibilities include responding to inquiries, coordinating events with the Director of Catering & Events,