Conference Services Coordinator | Full Time

Omni Hotels & Resorts; Florida; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health Insurance offered after 90 days

Matching 401(k) after one year

Discounted associate rates at Omni

Complimentary meals

Discounted parking available

Job summary

Omni Amelia Island Resort & Spa is seeking a Conference Services Coordinator to provide administrative, organizational, and operational support for meetings and group events. You will liaise between clients and internal teams to ensure accurate, efficient execution of all requirements.

The role maintains high service standards, supports onsite needs, and requires strong organizational and communication skills. Join a dynamic team committed to exceptional service and guest satisfaction.

Qualifications

• High school diploma required; higher degree preferred.
• Hospitality/event experience preferred.
• Strong organizational and communication skills.

Responsibilities

• Support Conference Services Managers with planning, detailing, and documentation.
• Prepare and distribute BEOs, group resumes, and related event materials.
• Maintain accurate and organized event files, contracts, and records.
• Assist with client communication and inquiries when managers are unavailable.
• Coordinate event materials such as signage, menus, and collateral.
• Provide scheduling, data entry, billing assistance, and reporting.
• Communicate event details to internal departments (Banquets, Culinary, AV, Front Office, Housekeeping).
• Support onsite event needs to ensure smooth execution and guest satisfaction.
• Uphold service standards with a professional, guest-focused demeanor.

Skills

Organizational skills

Time management

Communication skills

Attention to detail

Team collaboration

Education

High school diploma

Associate or Bachelor's in Hospitality, Business, or related field

Tools

Microsoft Office Suite

Event management systems

Job description

Omni Amelia Island Resort & Spa At Omni Amelia Island Resort & Spa, guests enjoy 3.5 miles of beach, scenic marshlands, luxurious oceanfront accommodations, world-class golf, dining, family-friendly activities and a full-service spa. Our associates are part of a dynamic, supportive team that values respect, gratitude, and empowerment. We offer hands‑on training, growth opportunities, and the pride of working for a company known for exceptional service. If you're friendly, motivated, and passionate about serving others, Omni Amelia Island Resort & Spa may be your perfect fit.

Conference Services Coordinator

Overview

The Conference Services Coordinator provides administrative, organizational, and operational support to the Conference Services Department. This role assists in the planning, detailing, and execution of meetings, conferences, and group events to ensure accuracy, efficiency, and adherence to company standards. The Coordinator serves as a liaison between clients and internal departments, ensuring all event requirements are clearly communicated and properly executed.

Essential Duties and Responsibilities

• Support Conference Services Managers with event planning, detailing, and documentation.
• Prepare, update, and distribute Banquet Event Orders (BEOs), group resumes, and related event materials.
• Maintain accurate and organized event files, contracts, and departmental records.
• Assist with client communication, including responding to inquiries and providing information when managers are unavailable.
• Coordinate event materials such as signage, menus, and collateral.
• Provide administrative support including scheduling, data entry, billing assistance, and departmental reporting.
• Communicate event details to internal departments including Banquets, Culinary, AV, Front Office, and Housekeeping.
• Support onsite event needs as required to ensure smooth execution and guest satisfaction.
• Uphold company service standards and maintain a professional, guest focused demeanor at all times.

Qualifications

Education and Experience

• High school diploma required; associate or bachelor's degree in Hospitality, Business, or related field preferred.
• Previous experience in hospitality, events, catering, or administrative support preferred.

Knowledge, Skills, and Abilities

• Strong organizational and time management skills with the ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite; experience with event management systems preferred.
• High attention to detail and accuracy.
• Ability to work collaboratively in a fast paced environment.
• Professional appearance and customer service orientation.

Requirements

• Ability to sit, stand, and walk for extended periods.
• Ability to lift up to 25 lbs occasionally for event materials or supplies.
• May require occasional evening, weekend, or holiday availability based on event schedules.

PERKS AND BENEFITS:

• A culture of fun, inclusion, and growth.
• Complimentary meals.
• Health Insurance offered after 90 days.
• Matching 401(k) after one year.
• Performance-driven, ALL-IN culture.
• Discounted associate rates at Omni properties nationwide.
• Discounted parking available.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.

The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.