CONFERENCE SERVICES - CATERING MANAGER

Gate Hospitality Group; Holiday (FL); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a premier hospitality group as a Catering & Conference Services Manager, where your leadership will elevate corporate gatherings to new heights. This role offers the chance to orchestrate seamless events, ensuring unparalleled service and client satisfaction. You'll work in a dynamic environment, coordinating with various departments and managing complex budgets. Embrace the opportunity to be a key player in shaping memorable experiences for guests while enjoying a comprehensive benefits package. If you're passionate about event planning and hospitality, this is the perfect opportunity to showcase your skills and grow your career.

Benefits

Paid Vacation/Holiday/Sick

Full Medical/Dental/Vision/STD/LTD/Life

Paid Basic Life Insurance

Matching 401K

Qualifications

• Bachelor's degree or 2 years experience in Catering & Conference Services.
• Proven experience in luxury hospitality conference management.

Responsibilities

• Oversee all aspects of conference groups and social catering events.
• Ensure client satisfaction by supervising banquet event execution.

Skills

Organizational Skills

Leadership Skills

Interpersonal Skills

Communication Skills

Problem Solving

Customer Service Orientation

Education

Bachelor's degree in Hospitality Management

Bachelor's degree in Event Planning

Bachelor's degree in Business or Marketing

Tools

Event Planning Software

Microsoft Office Suite

Job description

Job Description

Posted Tuesday, December 31, 2024 at 5:00 AM

Thank you for applying to one of the most premier places to work in Northeast Florida! People are our greatest asset and we are currently seeking individuals who have a desire to join our team.

Are you ready to lead the way in orchestrating seamless events and elevating corporate gatherings to new heights of excellence? As a Catering & Conference Services Manager at The Lodge & Club, you will be at the forefront of ensuring that our corporate clients and guests experience unparalleled service and world-class events. Join us in shaping the future of corporate gatherings and setting the standard for excellence!

QUALIFICATIONS

EDUCATION: Four-year college degree, with a preferred major in a related field, i.e. Hotel Management, Business or Marketing, or 2 years prior experience in Catering & Conference Services.

TRAINING & EXPERIENCE:

• Bachelor's degree in Hospitality Management, Event Planning, or a related field preferred.
• Proven experience in conference and catering services management, preferably in the luxury hospitality industry.
• Exceptional organizational and leadership skills.
• Strong interpersonal and communication abilities.
• Proficiency in event planning software and Microsoft Office Suite.
• Ability to manage complex budgets and provide cost-effective solutions.
• Dedication to delivering outstanding service and exceeding client expectations.
• A valid Driver’s License is required.

JOB KNOWLEDGE: Proficiency in event administrative work to include banquet event orders, diagrams, and service agreements, along with a solid understanding of luxury hotel and resort operations.

PHYSICAL ABILITIES: This role requires the ability to be on your feet for extended periods and thrive in a fast-paced environment.

DUTIES AND FUNCTIONS

• Flexibility: Embrace a flexible schedule, including weekends and holidays, as needed.
• Punctuality: Consistently arrive on time, presenting yourself in a professional and well-groomed manner.
• Professional Appearance: Maintain a clean and polished appearance in accordance with our uniform and grooming standards.
• Continuous Learning: Participate in all mandatory training and safety courses, as well as attend departmental meetings.
• Event Coordination: Oversee all aspects of conference groups booked by the Sales Department and all assigned inquiries for social catering day events.
• Revenue Optimization: Finalize event requirements, maximizing revenue through upselling and maintaining effective communication with all hotel departments.
• Client Liaison: Serve as a liaison between clients and hotel departments, supervising the setup and execution of planned banquet event orders.
• Billing Accuracy: Verify the accuracy of banquet bills and conduct bill reviews upon event completion.
• Event Supervision: Supervise the execution of banquet events, ensuring client satisfaction.
• Meetings & Collaboration: Plan, attend, and participate in meetings with hotel staff and clients.
• Service Excellence: Uphold the highest standards of service and professionalism, fostering positive relationships with colleagues and clients.
• Problem Solving: Address challenges and unexpected issues promptly.
• Communication: Keep the Director of Conference & Catering Services informed of any operational matters that require attention.
• Hotel Knowledge: Maintain a deep understanding of the hotel's facilities and operational requirements of all departments.
• Administrative Support: Assist with various administrative tasks as needed.
• Networking: Attend networking events and become an active member in local organizations/industry associations.
• Additional Duties: Perform any other duties as assigned by the Director of Conference & Catering Services.

The above description reflects the general details considered to describe the principal functions of the job. Management reserves the right to alter the above requirements at any time.

BENEFITS:

• Paid Vacation/Holiday/Sick
• Full Medical/Dental/Vision/STD/LTD/Life and more.
• Paid Basic Life Insurance
• Matching 401K

Join The Lodge & Club Ponte Vedra Beach and be a part of a team dedicated to creating exceptional experiences for our guests. The Lodge & Club is an Equal Opportunity Employer and a Drug-Free Workplace.