Conference Services Assistant

Hei Hotels Inc.; Salt Lake City (UT); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Health insurance (medical, dental, &/P

Discounted parking

Subsidized TRAX passes

401(k) with company match

Hotel room discounts

Résumé du poste

HEI Hotels & Resorts invites you to join the Salt Lake Marriott Downtown at City Creek as a Conference Services Assistant. In this role you will assist the Director of Catering and Conference Service Manager with convention management, guest inquiries, and event coordination.

Proficiency in Microsoft Office, fast typing, and excellent communication are essential as you interact with internal teams and guests in a fast-paced hotel setting, with benefits such as health insurance and discounted

Qualifications

• Hotel/venue experience preferred.
• Strong typing and accurate data entry.
• Excellent verbal and written communication.
• Ability to work in a fast-paced environment.

Responsabilités

• Answer calls, log inquiries, and manage requests for catering and events.
• Type banquet event orders and convention resumes with cover letters.
• Prepare outgoing correspondence and mail brochures.
• Maintain filing systems and contracts daily.
• Attend to guests and assist with special requests.

Connaissances

Typing 75 wpm

Customer service

MS Office proficiency

Communication skills

Data entry

Outils

Microsoft Office Suite

Description du poste

Conference Services Assistant# Career Opportunities at HEI Hotels & Resorts## Conference Services AssistantApply: On-Site: Salt Lake Marriott Downtown at City Creek - Salt Lake City, UT: Full time: Posted Today: JR120075**About Us**Experience the Thrill of Downtown Salt Lake City at the Marriott Downtown at City Creek. Join our vibrant team at the heart of Salt Lake City! Situated amidst the city's most beloved attractions, our hotel seamlessly blends modern style with the spirit of the great outdoors. Located across from The Salt Palace Convention Center and a block from TRAX, we're at the epicenter of exciting conventions and group events. This fast-paced environment provides a dynamic and rewarding workplace. We offer a comprehensive benefits package including health insurance (medical, dental, vision), discounted parking, and subsidized TRAX passes. We are also committed to your professional growth, fostering a supportive environment that encourages career advancement. Ready for Your Next Adventure? Apply today and discover a rewarding career at the Marriott Downtown at City Creek. We're more than just a hotel; we're a community of passionate individuals dedicated to providing exceptional guest experiences.Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.**Compensation**### Tipped/Service Charge Eligible? No### Discretionary Performance Bonus Eligible? No**Overview**Assist the Director of Catering and Conference Service Manager in the administrative functions required for effective convention management.### **Essential Duties and Responsibilities*** Answer incoming telephone calls, completing a lead form for all inquiries and assist guests with questions, changes and special requests. Ensure no leads are abandoned and all calls are returned promptly (generally within four hours). Communicate requests to appropriate departments.* Type all banquet event orders and convention resumes with appropriate cover letters. Type thank you letters and comment cards.* Prepare all outgoing correspondence for mailing and file copies. Mail catering and wedding brochures as requested.* Maintain filing system according to HEI Hotels and •Resorts standards. File contracts and correspondence daily. Daily pull of trace cards and files.* Comply with attendance rules and be available to work on a regular basis.* Perform any other job related duties as assigned.**Qualifications and Skills*** Hotel experience preferred.* Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy.* Ability to access and accurately input information into a computer using Microsoft Office Suite software.* Typing proficiency at a minimum of 75 wpm with or without reasonable accommodation.* Ability to follow written and/or verbal instructions.* Ability to stand and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation.* Ability to set-up and maintain filing systems with or without reasonable accommodation.* Effective verbal and written communication skills. •Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.## **Benefits**HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.### HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.