Food & Beverage Supervisor

HEI Hotels & Resorts; Salt Lake City (UT); Vor Ort; USD 42.000 - 60.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

Parking discount

TRAX passes

401(k) with matching

Zusammenfassung

HEI Hotels & Resorts is seeking an Outlet Supervisor to assist the Outlet Manager in planning and managing Restaurant, Room Service and other food & beverage outlets. Focus on guest satisfaction, quality service, policy compliance, and achieving financial goals in a fast-paced environment.

The role requires strong communication, leadership, and adherence to state liquor regulations. Join a team committed to professional growth and inclusive workplace values at our Salt Lake City location.

Qualifikationen

• Ability to use point of sale systems.
• Ability to lift/carry weight up to 50 pounds with or without reasonable accommodation.
• Ability to push/pull carts weighing up to 150 pounds with or without reasonable accommodation.
• Effective verbal and written communication skills, adaptable to various audiences.

Aufgaben

• Monitor servers and busperson adherence to service standards.
• Supervise guest service and respond to signals for service.
• Assist manager to establish and monitor sidework duty completion.
• Maintain cash handling procedures per HEI standards.
• Communicate daily with restaurant manager about events and counts.
• Ensure restaurant cleanliness, setup, and proper station readiness.
• Adhere to liquor regulations and responsible service policies.
• Lead menu classes and taste panels as required.
• Provide clear direction to staff, verbally and in writing.
• Attend shifts reliably and perform other duties as assigned.

Kenntnisse

Point of sale

Verbal communication

Written communication

Lift 50 pounds

Push/pull 150 pounds

Jobbeschreibung

About Us

Experience the Thrill of Downtown Salt Lake City at the Marriott Downtown at City Creek. Join our vibrant team at the heart of Salt Lake City! Situated amidst the city's most beloved attractions, our hotel seamlessly blends modern style with the spirit of the great outdoors. Located across from The Salt Palace Convention Center and a block from TRAX, we're at the epicenter of exciting conventions and group events. This fast-paced environment provides a dynamic and rewarding workplace. We offer a comprehensive benefits package including health insurance (medical, dental, vision), discounted parking, and subsidized TRAX passes. We are also committed to your professional growth, fostering a supportive environment that encourages career advancement.

We're more than just a hotel; we're a community of passionate individuals dedicated to providing exceptional guest experiences.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No

Overview

Assist the Outlet Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Essential Duties and Responsibilities

• Monitor servers and busperson adherence to all service standards.
• Supervise service of guests, being watchful of signals from guests in need of service.
• Assist manager to establish and monitor sidework duty completion.
• Maintain bank to HEI Hotels and Resorts standards.
• Read daily communication sheets from previous shift and prepare one for the following shift. Check floor plan for appropriate coverage.
• Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up.
• Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages.
• Communicate daily with restaurant manager with regard to special events, house counts, etc.
• Assist restaurant manager in conducting menu classes and taste panels.
• Communicate both verbally and in writing to provide clear direction to staff.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications and Skills

• Ability to use point of sale.
• Ability to lift/carry weight up to 50 pounds with or without reasonable accommodation.
• Ability to push/and pull carts of products weighing up to 150 pounds with or without reasonable accommodation.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.