Conference Operations Lead

Aramark Correctional Services; Beaverton (OR); On-site; USD 65,000 - 100,000; Full time

Job summary

Aramark Conference Services is seeking an experienced Manager to act as the on-site lead for assigned conference centers. You will oversee event readiness, coordinate operations, and ensure seamless on-site execution to meet client needs and uphold safety and hospitality standards.

You will lead cross-functional teams, manage detailed event information in Momentus, and drive continuous improvement across venues.

Qualifications

• Minimum of 2 years supporting conference or events services.
• Knowledge of CVENT, WebEx, MS Teams, and various virtual meetings is strongly preferred.
• Certified Meeting Planner and or Certified Government Meeting Planner certification preferred.
• Experience with computer applications including but not limited to: Microsoft Office, Momentus, Delphi, Opera or other event management systems.
• The ability to manage in a diverse environment with focus on client and customer services is essential.

Responsibilities

• Act as the single point of accountability during assigned coverage hours, ensuring seamless communication between planners, internal teams, vendors, and partners.
• Validate and manage all event details in Momentus, confirming room setups, service requirements, timelines, and special requests align with client expectations.
• Review event schedules and Event Orders to proactively identify conflicts, overlaps, safety concerns, and opportunities to improve room layouts, traffic flow, and attendee experience.
• Coordinate and support large-scale, multi-day, and high-profile events, including major load-ins, guest arrivals, peak activity periods, and venue transitions.
• Lead overall building and meeting room readiness, ensuring consistent quality, safety, cleanliness, and hospitality standards across all spaces.
• Conduct regular building and operational rounds, overseeing docks, loading zones, fire lanes, parking needs, and high-traffic areas in coordination with security teams.
• Oversee wayfinding, room signage, printed materials, building communications, building hours of operation, and staffing coverage.

Skills

Client service

Communication

Teamwork

Education

CMP (Certified Meeting Planner)

CMP-Gov (Certified Government Meeting Planner)

Tools

CVENT

WebEx

MS Teams

Momentus

Delphi

Opera

Job description

Aramark Conference Services is seeking an experienced Manager to act as the on-site lead for assigned conference centers. You will oversee event readiness, coordinate operations, and ensure seamless on-site execution to meet client needs and uphold safety and hospitality standards.

You will lead cross-functional teams, manage detailed event information in Momentus, and drive continuous improvement across venues.