Conference Manager

Sugarloaf Mountain Corporation; Big Sky (MT); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Free Ski Pass for you, your spouse and dependents

FREE Golf Pass for you, your spouse and dependents

Free Scenic Lift Pass for you, your spouse and dependents

FREE Basecamp activities for spouse and dependents

Lodging discounts for friends and family

25% off Food discount

20%-30% off Retail discount

Affordable employee housing eligibility

401k and Health benefits

Job summary

Sugarloaf Mountain Corporation in Big Sky, Montana is seeking a full-time Conference Manager to oversee all aspects of conference planning. The role involves managing groups of 20 to 500+, coordinating with various departments, and ensuring exceptional service delivery.

The ideal candidate will have 3-5 years of experience in conference and catering coordination, along with strong communication and organizational skills. Benefits include free ski and golf passes and a 401k plan.

Qualifications

• 3-5 years’ experience in conference and catering coordination/management.
• Ability to discuss menu and services with clients and group leaders.
• Willingness to exceed client expectations.

Responsibilities

• Plan, organize, and prepare communications for meetings and events.
• Provide innovative set-ups, menus, and functions for groups.
• Work closely with banquet department on operations and execution.

Skills

Conference and catering coordination

Communication skills

Detail-oriented

Organizational skills

Leadership

Education

Education in hospitality management or travel and tourism

Tools

Microsoft Outlook

Microsoft Excel

Delphi/Salesforce

Job description

Overview

This Conference Management position is a blend of all aspects of conference planning at Big Sky Resort. This position will manage all needs for conference groups ranging in size from 20 to 500+, require leadership of the banquet managers and captains, assist with in-house conference needs, as well as offer event support when necessary. The position will also assist the Director in assigning groups, updating Amadeus platform, and communication with the Conference Services (CS) team. In general, this position assists and supports the CS department including Conference Managers, Conference Kitchen Team, Department Heads, Conference Services Banquet Staff, as well as our Brand Experience team. This position will work closely with restaurant General Manager s and coordinate with all departments, resort wide.

Responsibilities

• Plans, organizes, and prepares communications for meetings, conferences and special events.
• Possess excellent communication and interpersonal skills.
• Reconciliation and distribution of final b anquet c checks to a cc account.
• Support a cohesive food and beverage team with great internal communication, problem solvin g, and patience.
• Plan and conduct pre and post-convention meetings with clients and respective departments.
• Provide innovative set-ups, menus, and functions for groups.
• Work closely with banquet department on operations and event execution; create back up plans and pivot seamlessly.
• Embody confiden ce and commitment to delivering exceptional service.
• Work to create a cohesive team and collaborative environment to exceed client expectations.
• Must be confident in planning meetings and events for groups of all sizes, with varying needs.
• Provide overall direction, coordination, and ongoing evaluation of Banquet Manager, Captains, and operations.
• Detailed execution of all banquet event orders generated by the Convention Services Department.
• Support a constant improvement of overall conference services and conference management process.
• Participate in the development and continued support of the Conference Services Department (may include but not limited to all aspects of the Conference Services responsibilities).
• A bility to handle various meetings and groups at once, remaining well organized and detail oriented.
• Must be willing to work varied days, varied hours, holidays, and varied days off.

Qualifications

• 3-5 years’ experience in conference and catering coordination/management.
• Clear and concise communication with clients and group leaders, abilit y to discuss menu and services that can be provided.
• Willingness to go above and beyond, exceeding client expectations while providing detailed information to the team, ensuring success.
• Education in hospitality management or travel and tourism preferred.
• Proficient in Microsoft Outlook, Excel, Power Point, Publisher and Word.
• Experience working with Delphi/Salesforce required.

Be a part of ourfull-timeyear roundteam and enjoy these great benefits!

• Free Ski Pass for you, your spouse and dependents
• FREE Golf Passfor you, your spouse and dependents
• Free Scenic Lift Pass for you, your spouse and dependents
• FREE Basecamp activities including zip line courses and discounted passes for spouse and dependents
• Steep Lodging discountsfor accommodation for friends and family (blackout dates apply)
• 25% off Food discount at all outletswith charging privileges
• 20%-30% off Retail discount at all outletswith charging privileges, gear and sponsor discounts
• Eligibility for affordable employee housing,a short walk or free bus ride away from work
• 401k and Health benefits for you and your family