Conference & Guest Services Coordinator

Creative Dining Services; Holland (MI); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Free meals

Daily pay

Gym access

Event admission

Campus discounts

Job summary

Creative Dining Services is seeking a Part‑Time Conference & Guest Services Coordinator for the Haworth Hotel, a 48-room boutique hotel in downtown Holland on Hope College’s campus. You will manage guest reservations, meetings, and hospitality events while supporting daily hotel operations and guest service.

The schedule is 6am–2pm with some weekend availability. This hands-on role includes coordinating inquiries, assisting catering staff, and ensuring room setups and AV are as ordered, with

Qualifications

• Minimum two years administrative experience.
• Experience in hospitality environments.
• Proficiency in Microsoft Office and Google Suite.

Responsibilities

• Acts as a point of contact for guest inquiries, reservations, and events.
• Supports the Catering Manager by performing catering and bartending duties as required for events.
• Handles administrative and reporting tasks in Microsoft Office and Google Suite.
• Assists the General Manager with scheduling, compliance, operations, and continuous process improvement.
• Ensures high guest satisfaction and adherence to safety and company policies.

Skills

Administrative skills

Customer service

Communication

Education

Two years administrative experience

Hospitality experience

Tools

Microsoft Office

Google Suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Conference & Guest Services Coordinator

2 days ago Requisition ID: 6959

Salary Range: $17.00 To $19.00 Hourly

6am - 2pm | Some weekend availability needed

Creative Dining Services is seeking a Part‑Time Conference & Guest Services Coordinator for the Haworth Hotel, a 48‑room boutique hotel in downtown Holland on Hope College’s campus.

This role manages guest reservations, meetings, and hospitality events while supporting daily hotel operations and guest service.

Responsibilities

• Acts as a point of contact for guest inquiries, reservations, and events.
• Supports the Catering Manager by performing catering and bartending duties as required for events.
• Handles administrative and reporting tasks in Microsoft Office and Google Suite.
• Assists the General Manager with scheduling, compliance, operations, and continuous process improvement
• Ensures high guest satisfaction and adherence to safety and company policies. Checks on room set-ups, audio-visual, and special requests to assure space is properly configured per guest, and that amenities are as ordered.

Physical Demands/Work Environment

Hands‑on position requiring physical work in support of conference center operations. Must be able to lift up to 25 lbs. Work may occur in hot, cold, or humid environments and may occasionally require extended or flexible hours based on operational needs.

• Free meal + drinks every shift
• Daily pay option – get paid when you need it
• Free access to Hope College fitness center after just 60 days
• Free entry to Hope College sports & campus events
• Retail discounts at the campus bookstore +markets

On-the-job culinary training:

• Rouxbe (online culinary program used by top restaurants)
• Hospitality Training Institute of Michigan

Education

• Minimum of two years administrative experience
• Experience in hospitality environments
• Microsoft Office proficiency. Google Suite proficiency preferred.About Creative Dining Services

Creative Dining Services is an Equal Opportunity Employer and Veteran-Friendly!