Conference Center Receptionist

Compass Group USA; New York (NY); On-site; USD 58,000 - 62,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Compass Group USA is seeking a Conference Center Receptionist in New York City to provide warm, professional guest service at the Goldman NYC site. You will be the first point of contact for clients, executives and staff, guiding visitors, assisting with meetings and coordinating with event teams.

The role supports on-site conference center operations, working with Coordinators, Catering, and A/V to ensure flawless event execution and a welcoming atmosphere for all guests.

Qualifications

• Experience greeting visitors and directing to meetings.
• Ability to coordinate with Facilities Management and events.
• Comfort with on-floor conference room activities and reservations.

Responsibilities

• Greet visitors and clients with a smile and guide them to designated spaces.
• Direct and escort clients to meeting rooms and check room status.
• Coordinate with Facilities Management and Conference Center team for event execution.
• Manage reservations, monitor start/end times, and communicate changes to staff.

Skills

Customer service

Communication

Guest welcome

Professionalism

Tools

Reservations system

Job description

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Conference Center Receptionist

Position Title:Conference Center Receptionist - Goldman NYC

Pay 5

Salary:$28-$30/hour

Other Forms of Compensation:

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.

Job Summary

The Guest Service Agent (GSA) is responsible for establishing a warm, welcoming and professional atmosphere for all clients, executives and staff members at all times. Located in 200 West Client Center, the GSA will be the first point of contact for visitors to the area, making them feel comfortable, directing them to their appointments and meetings and assisting them during their stay.

Essential Duties and Responsibilities:

• Greet visitors and clients with a smile and stand as they get on the floor.
• Direct and/or escort clients to designated meeting room.
• Conduct overall room appearance site inspection and work with Facilities Management to maintain facilities.
• Work closely with Conference Center team (Coordinators, Catering, Audio/Visual) on overall execution of events.
• Handling on-floor conference room activities, both visually and by means of the reservations system, being aware of meeting start / end times, attendees in the room, food and beverage orders, etc. Advising the appropriate staff members of changes in meeting room status, special requests, etc.

Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Rapport maintains a drug-free workplace.

Associates in Rapport are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Rapport a specialized division of FLIK Hospitality Group