Conference Center Bartender

Stoney Creek Hotel & Conference Center, Broken Arrow, OK; Broken Arrow (OK); On-site; USD 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a dedicated Event Bar Attendant to create memorable experiences for guests. In this dynamic role, you will be responsible for setting up and closing the event bar, maintaining a clean and inviting atmosphere, and ensuring that every guest feels welcomed and valued. Your ability to connect with people and provide exceptional service will be key. Join a thriving culture that emphasizes genuine hospitality and teamwork, where your contributions will make a real difference. If you are enthusiastic, sociable, and ready to take on a fast-paced environment, this opportunity is perfect for you.

Benefits

Paid Onboarding

Paid Training

401k Plan with Safe Harbor Match

Paid Holidays

Hotel Room Discounts

Opportunities for Career Progression

Health and Dental Insurance

Paid Vacation and Sick Leave

Qualifications

• Strong customer service skills and ability to build relationships.
• Knowledge of emergency procedures and bar equipment operation.

Responsibilities

• Set up and close event bar, ensuring cleanliness and organization.
• Assist guests and staff, providing a welcoming environment.

Skills

Customer Service

Communication

Bar Equipment Operation

Cleaning and Maintenance

Cash Handling

Team Coordination

Education

Knowledge of Emergency Procedures

Training in Chemical Handling

Tools

Commercial Dish Machine

Vacuum Cleaner

Carpet Cleaner

Job description

General Responsibilities

Responsible for setting up and closing event bar, inventory and/or ordering of liquor, maintaining a clean and welcoming environment, assisting guests and other staff to provide a positive experience for all. The duties of this job are primarily about making connections with other people. Relationships are formed quickly, informally, and comfortably, and gaining the enthusiasm and cooperation of others. In this job, it is especially important to connect with other people: to meet new and different people on a day-to-day basis, to quickly form relationships, and to use those relationships to get work done. Great attentiveness to other people is required: an ability to read other people, to listen to them, and to empathize with them. Much of the work centers around working with and through other people. The job involves persuading others through gaining an understanding of where they are coming from and using that information to bring them to your desired resolution. Communication is always of a "selling" rather than "telling" nature. A lively enthusiasm is necessary.

Supervision Received/Provided

This position is closely supervised by the Conference Center Manager.

Essential Duties

• Greet guests and staff in a friendly, welcoming manner and provide assistance when possible and as requested. Coordinate through staff and management if unable to resolve alone.
• Responsible for cleaning and maintaining the conference bar including portable bars, floors, carpets, walls, garbage cans, tables, chairs & equipment after each shift and when not in use.
• Responsible for cleaning and maintaining back of the house areas including the kitchen, back hall, storage areas, drains, shelves, cabinets, counters, storeroom, etc. after each closing and when not in use.
• Knowledgeable on the operation of all bar equipment, dish machine and appliances as well as upkeep and cleanliness. Report on any discrepancies to maintenance for repair if needed.
• Knowledgeable on the proper mix and prices for most basic drinks.
• Maintain the security of the bar to assure the assets of the hotel and guests are protected.
• Maintain proper cash and credit card handling procedures.

Other Duties

• Attend and participate in all property or department meetings as requested.
• Responsible for proper use of the time clock at the beginning and end of the shift as well as required lunch break.
• Coordinate and/or assist other departments to meet a guest request.
• Perform special projects based on capabilities and knowledge.
• Responsible for proper key control and following hotel key control policy.

Job Characteristics/Required Skills:

• Vacuum carpets, clean windows, clean glassware, clean bar, replace burned out light bulbs, and assure bar meets proper cleanliness and conditions for operation.
• Stock ice, liquor, beer, wine, condiments, mixers, and snacks as needed.
• Assist clients with specific needs as required.
• Assist caterers as needed.
• At closing, clean the bar, floors, counters, tables, walls, equipment and remove trash as needed.
• Assist with keeping the walk-in cooler clean and organized.
• Each day is different from the next; especially in personal interactions. Fast-paced environment with multiple projects going simultaneously.
• Extremely socially focused with a great deal of attention devoted to building and maintaining relationships. Warm, empathetic, and helpful.
• Decisions must not be made in a vacuum: it is very important to involve others in the process. Most of the information that must be collected before making a decision comes from other people: customers, colleagues, consultants, etc.

Required Education/Certifications/Training/Experience

• Have knowledge of all hotel emergency procedures, especially fire prevention and emergency procedures and be able to train staff in these areas.
• Be familiar with the handling and use of all chemicals and equipment used to carry out the tasks of this position and use protective equipment provided.
• Report on accidents, injuries, near misses and property damage to supervisor.
• Read and follow the rules and procedures provided in the employee handbook.

Technical Skills and Abilities

• Must be able to operate commercial dish machine, vacuum, carpet cleaner and similar commercial equipment used to maintain the hotel.
• Be familiar with or capable of learning the computer systems and electronic machines used to carry out the tasks of this position.

Benefits of working at Stoney Creek Hotels

• Paid Onboarding.
• Paid Training.
• 401k plan with Safe Harbor Match
  • Eligible for the first open enrollment after 90 days.
• Paid Holidays for holidays worked (double time!).
• Hotel room discounts.
• Opportunities for career progression.
• A thriving culture that provides genuine hospitality.
• The ability to own and empower your work.
• Join a great team of like-minded individuals who work hard and smart at the same time.

If you are a full-time employee, you will also receive these benefits in addition to the amazing benefits above:

• Health and Dental through Wellmark Blue Cross Blue Shield and Vision through Avesis anywhere from a single to a family policy
  • Eligible the first of the month following 60 days of employment.
• Paid vacation and sick leave.