Concierge ~ West San Jose

MorningStar Senior Management LLC; San Jose (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

401k plan with matching

HSA options

Employee assistance programs

Paid sick, vacation and birthday

Career development programs

Tuition Reimbursement

Free shift meal

Job summary

MorningStar Senior Living in West San Jose is seeking a Concierge for a senior living community. This full-time, non-exempt role pays $21-$23 per hour and runs Monday through Friday, 8am to 4pm. You will greet visitors, assist residents and families, answer phones, sort mail, and manage basic office tasks.

The position emphasizes compassionate care, strong communication, and teamwork. A high school diploma or equivalent is preferred, with at least one year of front desk/reception experience

Qualifications

• Experience at least one year in front desk/reception is preferred.
• Greet visitors, answer phones, sort mail and handle correspondence.
• Be friendly, courteous, patient and able to work with residents and families.

Responsibilities

• Greet visitors and family members and provide non-confidential information requested.
• Answer the telephone promptly using the appropriate greeting for the community.
• Sort mail and distribute to appropriate departments.
• Type and file correspondence and other information as needed.
• Escort people to resident suites and other areas when necessary.
• Demonstrate core values: Love, Kindness, Honesty, Goodness, Fairness, Respect.
• Meet deadlines, organize and prioritize workload.

Skills

Front desk

Reception

Customer service

Education

High school or equivalent

Tools

Telephone systems

Job description

• Pay or shift range: $21 USD to $23 USD
  
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Concierge ~ Senior Living Community ~ West San Jose

Full-time

Pay range: $21-23

Non-exempt

Schedule: Monday - Friday ~ 8am - 4pm

Make a difference by providing great care and love for our treasured residents

At MorningStar Senior Living, we talk a lot about culture. In fact, we rather obsess about it. For without a transformative culture, we cannot begin to elevate and celebrate the lives of our resident-heroes and be ourselves changed for the good in the process. So, we seek great hearts, other people like us, who care and want to do work that matters. We select people like us who believe that the most satisfying life is one that is outward-bound and rooted in servant-leadership.

JOB SUMMARY

Greet and assist visitors, families, residents; answer telephone, providing information and taking messages as required; sort and distribute mail; type files, stuff envelopes, and handle correspondence. The person holding this position is delegated the responsibility for carrying out the assigned duties and responsibilities in accordance with current existing federal and state regulations and established company policies and procedures.

BENEFITS

• Health Insurance offerings such as medical, dental, and vision insurance
• Other Insurance offerings such as life, disability, accident, and critical illness insurance
• 401k plan with matching
• HSA options
• Employee assistance programs
• Paid sick, vacation and birthday!
• Career development programs and opportunity for advancement
• Charitable and philanthropic opportunities
• Tuition Reimbursement
• Free shift meal!

POSITION OVERVIEW

• Greet visitors and family members and provide non-confidential information requested.
• Answer the telephone promptly using the appropriate greeting for the community.
• Sort mail and distribute to appropriate departments.
• Type and file correspondence and other information as needed.
• Adhere to and interpret resident’s rights.
• Adhere to and interpret the personnel policies.
• Use of computers, calculators, copy machines, postage machines, etc.
• Express concern and compassion for residents and families.
• Escort people, if necessary, to resident’s suites and other areas.
• Demonstration of our Core Values: Love, Kindness, Honesty, Goodness, Fairness, Respect.
• Experience: at least one year preferred of front desk/reception related experience.
• Education: High school or equivalent preferred but not required.
• Job Knowledge: Typing, filing, use of copy machine, telephone systems, intercommunication system and office equipment. Be knowledgeable regarding resident rights, confidentiality, how to meet the public and answer questions, employee handbook and census.
• Other: Be friendly, courteous, patient, understanding, and work well with people including staff, residents, and families. Meet deadlines, organize, and prioritize the workload.

*Team members who are scheduled to work 24 or more hours per week are eligible for benefits, families of said team members will also be eligible.

EEO

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.