Concierge, The Westin Monache, Winter 26-27

Alterra Mountain Company; United States; In loco; USD 29.000 - 34.000; Part-time

Vantaggi offerti da questo lavoro

Ski passes

Discounts on lessons

Friends & Family vouchers

Retail discounts

Equipment rental discount

401k match

Healthcare

Dental

Vision

PTO

Hotel discounts

Descrizione del lavoro

The Westin Monache in Mammoth Lakes is seeking seasonal staff to deliver exceptional guest experiences. You will create memorable visits by guiding guests, processing reservations, and coordinating needs across Bell, Valet, Housekeeping, and Engineering teams.

Applicants should have strong hospitality experience, excellent communication, and a professional demeanor. Seasonal employment includes access to ski passes and perks that support a mountain lifestyle.

Competenze

• High school graduate or equivalent.
• Knowledge of Mammoth and surrounding area strongly preferred.
• Minimum of two years' experience in hospitality, public relations, or sales and marketing.
• Hotel or Resort experience preferred.
• Computer skills.
• Professional demeanor, attitude, and appearance.
• Strong work ethic.
• Effective communication with guests, employees, and management.
• Ability to perform under pressure.

Mansioni

• Create emotional connections with guests by adhering to Westin and Marriott Brand Standards.
• Assist hotel guests in planning their vacation.
• Help guests with reservations and special needs.
• Assist service express with phone calls, amenities, and guest requests.
• Take In-Room Dining orders, arrange bell/valet, housekeeping, and engineering assistance.
• Manage all aspects of guests’ stay to Westin Brand Standards, solving problems and communicating feedback to the Manager on Duty.
• Provide detailed information about Hotel, Ski Area services, and surrounding communities in person and by phone.

Conoscenze

Customer service

Computer skills

Effective communication

Professional demeanor

Strong work ethic

Ability to perform under pressure

Knowledge of Mammoth area

Formazione

High school diploma or equivalent

Descrizione del lavoro

Seasonal LIVE THE DREAM. Work here. Play here. The mountains are calling. NOTE: This position is located in Mammoth Lakes, California. Did you know that, as part of your employment at The Westin Monache, you receive a free season pass, including free access to all other Alterra resorts? Grin inducing, isnt it?

More about the benefits and perks of your adventure here

• Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
• Discounts on ski/snowboarding lessons
• Friends and Family vouchers
• Retail & Food discount
• Equipment Rental discount
• 401k with company match
• Healthcare
• Dental
• Vision
• PTO for benefit eligible employees
• Associates as well as their family and friends, are eligible to receive discounts on Marriott hotels worldwide

Hourly pay rate: $21.00-$25.00

About this position

Create emotional connections with guests by adhering to Westin and Marriott Brand Standards. Assist hotel guests in planning their vacation. Help guests with reservations and special needs. Assist service express with phone calls, amenities, and guest requests. Take In-Room Dining orders, arrange bell/valet, housekeeping, and engineering assistance. Manage all aspects of guests’ stay to Westin Brand Standards, solving problems and communicating feedback to the Manager on Duty. Provide detailed information about Hotel, Ski Area services, and surrounding communities in person and by phone.

Requirements

• High school graduate or equivalent.
• Knowledge of Mammoth and surrounding area strongly preferred.
• Minimum of two years' experience in hospitality, public relations, or sales and marketing.
• Hotel or Resort experience preferred.
• Computer skills.
• Professional demeanor, attitude, and appearance.
• Strong work ethic.
• Effective communication with guests, employees, and management.
• Ability to perform under pressure.

We take pride in the mountain lifestyle. Skiing, snowboarding, hiking, biking and much more are at your fingertips at our destinations.

The company owns and operates a variety of resort businesses including recreation, hospitality, real estate development, food and beverage and retail. Specific businesses owned and operated by Mammoth Mountain include Mammoth Mountain Ski Area, June Mountain, Tamarack Lodge and Resort, Mammoth Snowmobile Adventures, Mammoth Mountain Bike Park, and the Mammoth Mountain Inn. Mammoth Mountain also operates The Westin Monache, Juniper Springs Resort, the Village Lodge and Sierra Star Golf Course in Mammoth Lakes, California.

Mammoth offers exciting, equal-opportunity employment options for job seekers looking for a rewarding work experience in the ski resort and hospitality industry.

*Offers of employment may be contingent upon successful completion of a background investigation.

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