Concierge-St Paul Elders

Franciscan Sisters of Christian Charity Sponsored Ministries Inc; Kaukauna (WI); On-site; USD 20,000 - 23,000; Part time

Job summary

Franciscan Sisters of Christian Charity Sponsored Ministries Inc in Kaukauna, WI seeks a friendly Concierge to support resident dining services on a part-time, casual-PRN basis. You will help residents choose meals, enter orders, and communicate diet preferences with the Dining Services team.

The role emphasizes accuracy, patient-focused service, and teamwork in a healthcare-adjacent setting, with opportunities for cross-training and growth while maintaining resident confidentiality and high

Qualifications

• Customer service and communication skills are essential.
• Strong attention to detail and organizational abilities are required.
• Ability to work independently and as part of a team, with basic computer literacy.

Responsibilities

• Assist residents in selecting meals that meet dietary needs and preferences.
• Enter and maintain meal orders using the dining software system.
• Communicate diet changes and special requests to the Dining Services team.
• Print daily meal reports to assist with food preparation.
• Maintain resident confidentiality in line with HIPAA guidelines.
• Assist with routine kitchen cleaning and sanitation and operate the dishwasher.

Skills

Customer service

Attention to detail

Teamwork

Basic computer skills

Willingness to learn meal ordering

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Casual-PRN Kaukauna, WI, US

3 days ago Requisition ID: 1271

Salary Range: $14.50 To $16.50 Hourly

Position: Concierge
Status: Part-Time
Schedule: Every Other Weekend, Possibility of more hours with cross training.

Position Summary

The Concierge serves as the communication link between residents and the Dining Services team by assisting residents with meal selections, documenting dietary preferences, and ensuring accurate communication of diet orders. This position also provides support with kitchen operations, sanitation, and resident service while helping create a positive dining experience.

Key Responsibilities

• Assist residents in selecting meals that meet their dietary needs and preferences.
• Accurately enter and maintain meal orders using the dining software system.
• Communicate diet changes and special requests to the Dining Services team.
• Print daily meal reports to assist with food preparation.
• Ensure new resident meal preferences are obtained promptly.
• Maintain accurate documentation and resident confidentiality (HIPAA compliant).
• Assist with routine kitchen cleaning and sanitation.
• Operate the commercial dishwasher and properly store clean dishes and utensils.
• Monitor neighborhood food supplies and remove expired items.
• Follow food safety, infection control, and sanitation procedures.
• Participate in department meetings, audits, and required training.
• Maintain a professional appearance and provide exceptional customer service to residents and guests.
• Perform additional duties as assigned.

Qualifications

• Excellent customer service and communication skills.
• Strong attention to detail and organizational abilities.
• Ability to work independently and as part of a team.
• Basic computer skills and willingness to learn meal ordering software.
• Previous food service or healthcare experience is preferred but not required.

This is an excellent opportunity for someone who enjoys working with older adults, providing outstanding customer service, and being part of a collaborative team dedicated to enhancing the resident dining experience.