Concierge Security Supervisor – Day Shift, $27/hr + Benefits

GardaWorld; New York (NY); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Competitive hourly wage

Benefits: medical, dental, vision

401(k) with company match

PTO & paid holidays

Uniform provided

Job summary

GardaWorld Security Services is seeking a Concierge Security Officer in New York, NY to deliver exceptional customer service, manage access, and perform security patrols across office towers, hotels, and shopping centers.

The role emphasizes strong communication, reliability, and the ability to engage with diverse individuals. Experience in supervision and familiarity with Genetec and CCURE 9000 is valued. Uniforms provided and a competitive hourly wage accompany a comprehensive benefits package.

Qualifications

• Requires U.S. work authorization.
• High School Diploma or GED required.
• Excellent customer service skills.
• Proficient with basic phone and computer tasks.
• Security/Military/Law Enforcement background a plus.
• 2–4 years supervisory experience.
• 2–4 years hands-on with Windows 10, MS Word, Excel, Email, typing.
• 2+ years with Genetec Video Software and CCURE 9000 Access Control.
• New York State Guard license required.

Responsibilities

• Welcome visitors and verify identity; guide visitors as needed.
• Control access to the facility and monitor entry points.
• Conduct regular patrols to identify risks.
• Inspect security equipment and report maintenance needs.
• Respond to incidents, provide first aid, coordinate with emergency teams.
• Answer questions in person or by phone.
• Prepare and file incident reports; communicate security concerns.
• Ensure safety and protection of people and property.

Skills

Customer service

Supervisory experience

Phone & computer skills

Security background

Education

High School Diploma or GED

New York State Guard license

Tools

Genetec Video Software

CCURE 9000 Access Control

Windows 10

MS Word

Excel

Job description

GardaWorld Security Services is seeking a Concierge Security Officer in New York, NY to deliver exceptional customer service, manage access, and perform security patrols across office towers, hotels, and shopping centers.

The role emphasizes strong communication, reliability, and the ability to engage with diverse individuals. Experience in supervision and familiarity with Genetec and CCURE 9000 is valued. Uniforms provided and a competitive hourly wage accompany a comprehensive benefits package.