Concierge Security Officer – Customer Service

GardaWorld; City of Niagara Falls (NY); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

PTO

Paid holidays

Disability insurance

Life insurance

Uniform provided

DailyPay

Job summary

GardaWorld Security is hiring a Concierge Security Officer in Niagara Falls, New York. This role emphasizes customer service, welcoming visitors, verifying identities, and guiding guests across office towers, hotels, and shopping centers.

You will perform access control, patrols, incident reporting, and coordinate with emergency teams. The position offers two shifts, $19.73 per hour, and a comprehensive benefits package. Uniforms are provided at no cost and DailyPay is available.

Qualifications

• Be authorized to work in the U.S.
• New York Security License required
• High School Diploma or GED
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• Security, Military or Law Enforcement background is a plus
• Able to pass an extensive screening process

Responsibilities

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Skills

Customer service

Communication

Access control

Patrols

Incident reporting

Education

High School Diploma or GED

New York Security License

Job description

GardaWorld Security is hiring a Concierge Security Officer in Niagara Falls, New York. This role emphasizes customer service, welcoming visitors, verifying identities, and guiding guests across office towers, hotels, and shopping centers.

You will perform access control, patrols, incident reporting, and coordinate with emergency teams. The position offers two shifts, $19.73 per hour, and a comprehensive benefits package. Uniforms are provided at no cost and DailyPay is available.