Concierge Security Supervisor | Client-Facing Site Leader

GardaWorld; Miami (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer matching

Paid time off (PTO)

Paid holidays

Disability coverage

Life insurance

Uniform provided

Career growth opportunities

Job summary

GardaWorld Security Services is seeking a Concierge Security Supervisor in Miami, offering a customer-focused site leadership role within a busy concierge post.

The position emphasizes strong customer service, access control, and incident response across shifts in offices, hotels, and retail settings. Florida Class D license and supervisory experience are preferred; driving eligibility is required.

Qualifications

• Must be authorized to work in the U.S.
• High School Diploma or GED required.
• Florida Class D Security License required.
• Prior supervisor experience preferred.

Responsibilities

• Welcoming and guiding visitors; verify identity and assist.
• Control access for authorized individuals.
• Conduct regular patrols to identify risks.
• Inspect security equipment and report maintenance needs.
• Respond to incidents; provide first aid and coordinate with emergency teams.
• Answer questions in person or by phone; write incident reports.
• Communicate security concerns to management.
• Protect people and property at all times.

Skills

Customer service

Supervision

Phone & computer skills

Education

High School Diploma or GED

Job description

GardaWorld Security Services is seeking a Concierge Security Supervisor in Miami, offering a customer-focused site leadership role within a busy concierge post.

The position emphasizes strong customer service, access control, and incident response across shifts in offices, hotels, and retail settings. Florida Class D license and supervisory experience are preferred; driving eligibility is required.