Concierge Security Officer — Service-Driven Public Safety

GardaWorld; Phoenix (AZ); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer matching

Paid time off (PTO)

Paid holidays

Disability coverage

Life insurance

Uniform provided

Career growth opportunities

Job summary

GardaWorld Security Services is seeking a Concierge Security Officer to provide exceptional customer service in downtown Phoenix. You will welcome visitors, verify identities, manage access, and escort guests while maintaining vigilance across office towers, hotels, and shopping centers.

The role emphasizes safety and friendly interaction with diverse people. Applicants should have a HS diploma or GED, be able to pass a thorough screening, and possess strong communication skills.

Qualifications

• Authorized to work in the U.S.
• High School Diploma or GED or equivalent
• Able to pass an extensive screening process
• Exceptional customer service skills
• Proficient in basic phone and computer skills
• State license if required

Responsibilities

• Welcoming visitors, verifying identity, and guiding guests
• Manage access control and monitor security checkpoints
• Perform regular patrols and identify risks
• Inspect security equipment and report maintenance needs
• Respond to incidents, provide first aid, coordinate with emergency teams
• Answer inquiries in person or by phone
• Prepare and file incident reports, flag security concerns
• Ensure safety and protection of people and property

Skills

Customer service

Access control

Patrol procedures

Incident reporting

Emergency coordination

Communication

Basic phone skills

Basic computer skills

Education

High School Diploma or GED

Job description

GardaWorld Security Services is seeking a Concierge Security Officer to provide exceptional customer service in downtown Phoenix. You will welcome visitors, verify identities, manage access, and escort guests while maintaining vigilance across office towers, hotels, and shopping centers.

The role emphasizes safety and friendly interaction with diverse people. Applicants should have a HS diploma or GED, be able to pass a thorough screening, and possess strong communication skills.