Concierge /Security Officer- Residential ( Manhattan)

City Safe Partners Security; New York (NY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Paid Vacation

Paid Sick Days

Paid Holidays

Job summary

City Safe Partners, a New York City–based security services company, is seeking professional unarmed Concierge/Security Officers to deliver exceptional customer service while maintaining a safe and secure environment for residents, staff, and visitors at a residential property in Manhattan. The ideal candidate is professional, reliable, observant, and customer-service oriented.

You will interact daily with residents, visitors, and building management, and serve as a key representative of the

Qualifications

• Customer service excellence and professional presentation.
• Strong observation and situational awareness for safety.
• Clear communication with residents, visitors and staff.
• Professional conduct and reliability in a security role.

Responsibilities

• Provide outstanding customer service to residents, guests, and visitors.
• Monitor building entrances and control access to the property.
• Patrol the property, monitor surveillance equipment, inspect facilities and access points.
• Enforce site policies and inform violators of rules.
• Identify and report irregularities, hazards, and suspicious activity.
• Respond calmly and professionally to incidents and emergencies.
• Maintain building environments and operate controls as needed.
• Complete incident reports and daily logs with accurate observations.
• Maintain a strong, visible security presence on-site.

Skills

Customer service

Observant

Professional demeanor

Communication skills

Education

GED

High School Diploma

English literacy

Job description

Concierge /Security Officer- Residential ( Manhattan)(Security Department)

City Safe Partners, a New York City–based security services company, is seeking professional unarmed Concierge/Security Officers to deliver exceptional customer service while maintaining a safe and secure environment for residents, staff, and visitors at a residential property in Manhattan.

The ideal candidate is professional, reliable, observant, and customer-service oriented. You will interact daily with residents, visitors, and building management, and serve as a key representative of the City Safe Partners security team.

Key Responsibilities

• Provide outstanding customer service to residents, guests, and visitors
• Monitor building entrances and control access to the property
• Secure the premises and personnel by patrolling the property, monitoring surveillance equipment, and inspecting buildings, equipment, and access points
• Enforce all site-specific policies and procedures, and inform violators of policy when needed
• Prevent losses and damage by identifying and reporting irregularities, safety hazards, and suspicious behavior
• Respond to incidents and emergencies calmly, promptly, and professionally, and provide assistance to residents, staff, and visitors
• Maintain the building environment by monitoring and setting building and equipment controls
• Complete incident reports, daily activity logs, and other required documentation, recording observations, occurrences, and surveillance activities
• Maintain a strong, visible, and professional security presence
• Valid NYS Security Guard License (required)
• At least two (2) years of professional security guard experience
• Ability to understand, speak, read, and write English fluently and communicate clearly with staff and the public
• Strong customer service skills; courteous, articulate, and able to use good judgment
• Ability to remain calm and professional in high-pressure situations
• Professional appearance and demeanor
• Reliable, punctual, and dependable

Physical Requirements

• Ability to stand on your feet for an entire tour
• Ability to sit, stand, and walk for the duration of the shift
• Ability to conduct routine patrols throughout the property
• Ability to work outdoors in all weather conditions when required

City Safe Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Education Requirements (All)

GED
High School Diploma
Ability to read and write in English

Certification Requirements (All)

Active Security Guard License

Additional Information / Benefits

• Benefits: Medical Insurance, Paid Vacation, Paid Sick Days, Paid Holidays