Concierge Security Officer – NYC High-End Property

Guardian-Security-Services,-Inc; New York (NY); On-site; USD 21,000 - 29,000; Full time

Job summary

Guardian Security Services is seeking professional Security Officers to support a premier commercial property in New York City. This client-facing role requires a polished demeanor and the ability to maintain a calm, secure environment for tenants, guests, and vendors.

The position emphasizes sound judgment, strong communication, and professional conduct in a dynamic, high-end setting. Shift flexibility includes days, evenings, overnights, and weekends to ensure full coverage.

Qualifications

• Valid New York State Security Guard License
• 8-Hour Pre-Assignment Training Certificate
• 16-Hour On-the-Job Training Certificate
• Prior experience in residential security, corporate security, concierge security, or customer-facing security roles preferred
• Strong communication and customer service skills
• Professional appearance and polished demeanor
• Ability to remain calm and exercise sound judgment in high-pressure situations
• Ability to stand, walk, and patrol for extended periods as required

Responsibilities

• Maintain a professional and welcoming presence for residents, guests, and vendors
• Monitor building access points and maintain awareness of building activity
• Conduct routine patrols of interior and exterior areas of the building
• Monitor surveillance cameras and building security systems
• Respond to emergencies and security concerns promptly and professionally
• Maintain accurate shift logs, incident reports, and daily activity reports
• Assist with package handling and vendor deliveries when required
• Maintain control and documentation of building and concierge keys
• Identify and report suspicious activity, safety hazards, or policy violations
• Coordinate with building management and property staff to support daily operations
• Enforce building policies while maintaining a calm and professional demeanor
• Maintain clear communication during shift transitions to ensure operational continuity

Skills

Strong communication

Professional demeanor

Patrol awareness

Customer-facing security

Tools

New York State Security Guard License

8-Hour Pre-Assignment Training Certificate

16-Hour On-the-Job Training Certificate

Job description

Guardian Security Services is seeking professional Security Officers to support a premier commercial property in New York City. This client-facing role requires a polished demeanor and the ability to maintain a calm, secure environment for tenants, guests, and vendors.

The position emphasizes sound judgment, strong communication, and professional conduct in a dynamic, high-end setting. Shift flexibility includes days, evenings, overnights, and weekends to ensure full coverage.