Concierge Security Officer - Full-Time Day Shift

GardaWorld; Los Angeles (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with employer-m

Paid holidays

Disability coverage

Life insurance options

Career growth opportunities

Uniform provided

Job summary

GardaWorld Security Services is seeking a dedicated Concierge Security Officer in Los Angeles to deliver exceptional customer service while safeguarding people and property in office towers, hotels, and shopping centers. You will greet visitors, verify identities, control access, and perform routine patrols to identify risks.

The role emphasizes de-escalation, prompt incident reporting, and coordination with emergency teams.

Qualifications

• Authorized to work in the United States and able to provide documentation.
• Customer service skills in person and over the phone.
• Experience in security is a plus; BSIS Guard Card holders preferred.

Responsibilities

• Welcome visitors and verify identity; guide visitors.
• Manage access control and monitor entrances.
• Perform regular patrols to identify risks.
• Inspect security equipment and report maintenance needs.
• Respond to incidents, provide first aid, and coordinate with emergency teams.
• Answer questions in person or by phone.
• Write incident reports and communicate security concerns.
• Ensure safety and protection of individuals and property.
• De-escalate situations when needed.
• Enforce facility access rules and request non-employees to leave.

Skills

Exceptional customer service

Basic phone & computer skills

Authorized to work in the US

Education

High School Diploma or GED

Job description

GardaWorld Security Services is seeking a dedicated Concierge Security Officer in Los Angeles to deliver exceptional customer service while safeguarding people and property in office towers, hotels, and shopping centers. You will greet visitors, verify identities, control access, and perform routine patrols to identify risks.

The role emphasizes de-escalation, prompt incident reporting, and coordination with emergency teams.