Concierge Security Officer — Flexible Shifts & Benefits

GardaWorld; Hagerstown (MD); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Uniform provided at no cost

Medical, dental, vision insurance

401(k) with employer matching

Paid time off & holidays

Job summary

GardaWorld Security Services in Maryland is seeking a Concierge Security Officer to deliver exceptional customer service while safeguarding people and properties at office towers, hotels, and shopping centers.

The role requires strong communication, the ability to handle access control, patrols, incident reporting, and teamwork. GardaWorld offers competitive pay, benefits, uniform provision, and opportunities for career growth on various shifts.

Qualifications

• Authorized to work in the U.S.
• High School Diploma or GED required
• 3+ years of Security, Military, or Law Enforcement experience
• MD Guard Card required
• CPR/First Aid Certification
• Must pass an extensive screening process
• Valid Driver's License for Vehicle Patrol
• Excellent customer service skills
• Proficient in basic phone and computer skills
• Must complete a 40-hour basic training course

Responsibilities

• Welcome visitors, verify identity, and guide visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Skills

Customer service

Communication

Security practices

Teamwork

Attention to detail

Driver's license

Education

High School Diploma or GED

MD Guard Card

CPR/First Aid Certification

Tools

Basic phone skills

Computer literacy

Job description

GardaWorld Security Services in Maryland is seeking a Concierge Security Officer to deliver exceptional customer service while safeguarding people and properties at office towers, hotels, and shopping centers.

The role requires strong communication, the ability to handle access control, patrols, incident reporting, and teamwork. GardaWorld offers competitive pay, benefits, uniform provision, and opportunities for career growth on various shifts.