Concierge Security Officer — Customer-Focused, Flexible Hours

GardaWorld; Vero Beach (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Benefits package

Medical insurance

401(k) matching

PTO & holidays

Uniform provided

Career growth

Job summary

GardaWorld Security Services in the United States is seeking a Concierge Security Officer to deliver exceptional customer service at office towers, hotels, and retail environments. You’ll welcome visitors, verify identities, and guide guests while maintaining a visible security presence.

This role emphasizes empathy and professionalism; a valid US work authorization is required, plus a High School diploma or GED.

Qualifications

• Be authorized to work in the U.S.
• Provide documentation of High School Diploma or GED
• Pass an extensive screening process
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• Security, Military, or Law Enforcement experience is a plus
• State license if required

Responsibilities

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Skills

Customer service

Communication skills

Basic computer skills

Education

High School Diploma or GED

State license (if required)

Job description

GardaWorld Security Services in the United States is seeking a Concierge Security Officer to deliver exceptional customer service at office towers, hotels, and retail environments. You’ll welcome visitors, verify identities, and guide guests while maintaining a visible security presence.

This role emphasizes empathy and professionalism; a valid US work authorization is required, plus a High School diploma or GED.