Concierge Security - Gate Officer

GardaWorld; Decatur (IL); In loco; USD 21.000 - 31.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive hourly wage

Health, dental, and vision insurance

401(k) with employer matching

Paid time off

Paid holidays

Uniform provided

Descrizione del lavoro

GardaWorld Security Services is seeking a Concierge Security Ambassador in Decatur, IL. You’ll focus on customer service, welcoming visitors, verifying identity, and guiding people while coordinating with building teams.

This role offers competitive pay and benefits, with opportunities for growth and a uniform provided. The position requires professionalism across day and evening shifts in diverse environments.

Competenze

• High school diploma or GED required.
• Exceptional customer service skills.
• Ability to communicate clearly and professionally.
• Comfort with basic phone and computer tasks.

Mansioni

• Welcome and assist visitors, verify identities, and guide access.
• Manage access control and monitor security perimeters.
• Perform regular patrols to identify risks and report issues.
• Inspect equipment and coordinate with maintenance as needed.
• Respond to incidents, provide first aid, and liaise with emergency responders.
• Answer inquiries in person or by phone.
• Prepare clear incident reports and communicate concerns to the team.
• Protect people and property to ensure a safe environment.

Conoscenze

Customer service

Communication

Attention to detail

Teamwork

Formazione

High School Diploma or GED

Strumenti

Phone literacy

Computer literacy

Descrizione del lavoro

GardaWorld Security Services is Now Hiring a Concierge Security Ambassador!

Ready to suit up as a Security Ambassador in a Concierge post?

What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural ability to engage with others reassures and inspires confidence.

As a Security Ambassador – Concierge, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers, etc.

What’s In It For You

• Site Location: Decatur, IL
• Set Scheduled: Days and Shifts vary, Full and Part-time
• Competitive hourly wage of $18.91 / hour (DailyPay is available for GardaWorld employees!)
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities Of a Concierge Security Ambassador

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report any maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Qualifications For Concierge Security Ambassador

• Be authorized to work in the U.S.
• Be able to provide documentation of High School Diploma or GED
• Be able to ace (and pass) an extensive screening process
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• If you have Security, Military, Law Enforcement experience – even better!
• You have a state license if required

In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. 26% of our corporate employees started as frontline workers.

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment

IL License #122.000183