Concierge Security Ambassador - Customer-Driven Guard

GardaWorld; Decatur (IL); In loco; USD 22.000 - 31.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision insurance

401(k) with employer matching

Paid time off

Paid holidays

Disability coverage

Life insurance

Uniform provided

Descrizione del lavoro

GardaWorld Security is seeking a Security Guard – Concierge to provide high-level customer service in environments like office towers, hotels, and shopping centers in Decatur, IL. You will manage visitor access, verify identities, and maintain safety on site.

The role emphasizes client interaction, timely response to incidents, and thorough reporting, with uniform provided and potential for career growth within GardaWorld.

Competenze

• Customer service excellence is essential.
• Must be able to communicate clearly and professionally.
• Must be authorized to work in the U.S.
• State license if required is preferred.
• Able to pass extensive screening and background checks.
• Must be able to operate a motor vehicle.

Mansioni

• Welcome and guide visitors; verify identity and provide directions.
• Exercise access control and monitor entry points.
• Perform regular patrols to identify potential risks and report issues.
• Inspect security equipment and report maintenance needs.
• Respond to incidents; provide first aid and coordinate with emergency teams.
• Answer questions in person or by phone.
• Write clear incident reports and communicate security concerns to supervisors.
• Ensure safety and protection of individuals and property.

Conoscenze

Customer service skills

Phone & computer skills

Formazione

High School Diploma or GED

Descrizione del lavoro

GardaWorld Security is seeking a Security Guard – Concierge to provide high-level customer service in environments like office towers, hotels, and shopping centers in Decatur, IL. You will manage visitor access, verify identities, and maintain safety on site.

The role emphasizes client interaction, timely response to incidents, and thorough reporting, with uniform provided and potential for career growth within GardaWorld.